Headquarters is based in the United States in Sandy, Utah. You will be required to work during Mountain Standard Time in the U.S. This is a Contractor position.
Telarus was recently recognized by Inc. as a best workplace; our positive culture is a top priority. Telarus is the #1 global technology solutions brokerage with a singular focus on accelerating partner success through unparalleled resources, support, and education. We are professionals committed to providing the highest quality partner care.
ROLE AND RESPONSIBILITIES
Primary functions of this role include but are not limited to:
• Address Technology Advisor inquiries via email, or phone
• Cable order/site qualification
• Cable Deal Registration management
• Provide Cable pricing
• Generate Cable contracts
• Submit Cable orders for processing
• Attend Cable Supplier/Technology Advisor Trainings and on-going relationship development
• Become proficient in pricing activities for Cable suppliers
• Salesforce quote management
• 1st level cable escalation for pricing requests
QUALIFICATIONS AND EDUCATION REQUIREMENTS
• High school diploma or equivalent
• Excellent organizational skills
• Excellent customer service skills
• Ability to be resilient to change
• Ability to work in a fast-paced environment
• Ability to work in a remote team environment
• Familiar with computer basics and a working knowledge in Microsoft Office applications (Outlook, OneNote, Excel, SharePoint)
PREFERRED SKILLS
• Salesforce experience
• Multitasking
• Detail driven
• Organized
• Self-Motivated
• Strong Communication
• Personable
• Team player
• Adaptable/quick learner
• Forward thinker
• Approachable
ADDITIONAL NOTES
While not required, prior Cable/TSD/Telecom experience is a plus.
Skills Required
- High school diploma or equivalent
- Excellent organizational skills
- Excellent customer service skills
- Ability to adapt to change
- Ability to work in a fast-paced environment
- Ability to work in a remote team environment
- Basic computer skills
- Working knowledge of Microsoft Office applications, including Outlook, OneNote, Excel, and SharePoint
- Salesforce experience
- Multitasking ability
- Strong communication skills
- Cable, TSD, or telecom experience
What We Do
Telarus is a technology services distributor (TSD) that supports independent technology advisors with supplier access, tools, and expert assistance to grow their businesses and serve clients. Its advisors source and implement solutions across networking and connectivity, cybersecurity, cloud, AI, unified communications, contact center, mobility, and IoT. Telarus also provides sales engineering and customer-success support, connecting advisors with hundreds of supplier relationships.
