SoftNice is an award-winning global technology company specialized in the deployment and delivery of IT solutions enabling enterprises in their digital transformation journey.
Title: Business Systems Analyst
Location: McLean, VA
Responsibilities Include
• Responsible for acting as the primary interface between a specific business/functional area and their IT partners.
• Identify business unit requirements, create project and process specifications, facilitate testing, coordinate with project teams and ensure that projects are delivered on-time and within budget.
• Identify process improvements and implement
• Provide resolution to an extensive range of complicated problems.
• Interact with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines
Required Skills and Knowledge:
• 10+ years of writing requirements
• Knowledge of Mortgage Industry
• Strong verbal and written communication skills
• CBAP is a plus
• Knowledge of Pricing and/or Selling systems is a plus
• Strong project coordination and change management experience
• Experience with project and enhancement lifecycles such as SDLC
• Strong interpersonal skills with the ability to build effective working relationships with business areas and corporate partners
• Strong critical thinking and analytical skills
• Effective organization skills with attention to detail
• Strong customer service skills
• Experience working with resources in a matrix environment
• Work independently and effectively with staff at all levels and from multiple divisions
• Ability to manage multiple priorities and deadlines
• Advanced Knowledge in SQL Writing is required
• Strong analyst background in data-oriented applications
• Experience with IBM DOORS Tool for documenting requirements, Microsoft Visio
Qualifications
Bachelors
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 10+ years of writing requirements
- Knowledge of Mortgage Industry
- Strong verbal and written communication skills
- CBAP
- Knowledge of Pricing and/or Selling systems
- Strong project coordination and change management experience
- Experience with SDLC
- Strong interpersonal skills
- Strong critical thinking and analytical skills
- Effective organization skills with attention to detail
- Strong customer service skills
- Experience working in a matrix environment
- Ability to manage multiple priorities and deadlines
- Advanced Knowledge in SQL Writing
- Strong analyst background in data-oriented applications
- Experience with IBM DOORS Tool
