PID:26-24-09-001
E-INFOSOL LLC is seeking a highly motivated Business Systems Analyst to be Full-time employee in Washington, DC to join our innovative and customer solutions-focused team.
Key Responsibilities
- Support security system development, including FISA, NSL, NDRR system project management, FISA user requirements gathering, NSL system design, complex data conversion, documentation, training, and deployment.
- Support strategic planning efforts for programs by performing in-depth business process analysis, business process re-engineering for systems modernization, within the federal intelligence and law enforcement community.
- Define, validate, and document detailed business and functional user requirements, collected through interviews, workshops, and or existing systems documentation and procedures, to evaluate legacy systems, business processes, applications, and data.
- Assess existing systems and monitor systems development efforts to user needs, evaluate risks, ensure alignment with current technology trends, and identify and recommend areas for improvement, cost savings, consolidation, and retirement/replacement.
- Meet with stakeholders and serve as an interface for the collection, tracking, and management of operational user requirements for multiple capabilities and systems.
- Draft national security-centric business and functional documentation for the FISA system, legal process applications, Sentinel requirements, intelligence collection applications, that includes but is not limited to, JIRA user stories, acceptance criteria, use cases, concepts of operation, cost-benefit analyses, privacy impact assessments, operating models, workflow diagrams, and standard operating procedures.
- Assist product backlog management by analyzing technical and functional systems, creating Agile user story documentation in JIRA with acceptance criteria, broken down into smaller tasks, that identifies key issues/problems.
- Support the planning and implementation of IT projects and ensure the on-time completion of tasks.
- Prepare position papers, briefing books, presentation, training materials, talking points, Power BI reports, and various other written products, within short deadlines, for NSB regarding IT issues to include support for various IT lifecycle management meetings.
- Provide in depth guidance, technical support, and troubleshooting assistance to clients via phone, email, in-person and by remote access tools.
- Work with back-end operations team to resolve issues.
- Use expert written, oral, and presentation skills to provide updates to management regarding current IT projects and initiatives.
Required Qualifications
- Active Top Secret clearance required with SCI/CI Poly eligibility.
- Bachelor’s degree from an accredited college or university in information technology, Computer Science, or a relevant IT or data science field.
- Minimum 5 years of experience in national security IT requirements management (development, review, and analysis), Systems Development, Systems Management, and /or IT Business Analysis.
- 5 years’ experience with U.S. national security operations, U.S. Intelligence Community (USIC) mission sets, national security policy, and case management.
- Minimum 3 years’ experience writing documentation and presenting information to executive management audiences regarding U.S. government system operations, technical and functional requirements, processes, and methodologies.
- Minimum 2 years’ experience working in a federal interagency environment, including collaboration with multiple U.S. government departments and agencies on joint programs.
- Minimum 2 years’ experience proactively managing multiple high-visibility tasks in a fast-paced environment and working with diverse teams with competing interests to reach consensus on best paths forward.
- Minimum 2 years’ experience communicating and translating complex IT subject matter between technical and non-technical audiences.
- Minimum 2 years of demonstrated leading in place, initiative, and ability to self-start with minimal support or guidance.
- Minimum 2 years’ experience using JIRA, MS Project, Excel, Power BI, PowerPoint, Word, and SharePoint.
Preferred Technical Experience
- Minimum 2 years of experience with national security operations, and IC mission sets, FISA policy, and case management.
- Minimum 2 years of experience writing IT documentation and briefing results to executive management audiences regarding system operations, technical and functional requirements, processes, and methodologies.
- Relevant certifications such as, SCRUM Product Owner/ScrumMaster, Project Management (CAPM/PMP), ITIL, and/or AGILE Product Owner.
About E-INFOSOL
E-INFOSOL is a Service Disabled and Veteran Owned Small Business (SDVOSB) located in the Washington, D.C. metropolitan area. We specialize in building modern and tailored solutions to support our customers’ mission. As a mission-first organization, we deliver Subject Matter Expertise (SME) in cloud computing, virtualization, cyber security, software development and data services. We support the Intelligence Community, Department of Defense, Federal Law Enforcement, Civilian Agencies and the Private Sector.
Through strategic partnerships with top industry players such as Amazon Web Services (AWS), Broadcom, Microsoft and Cisco, E-INFOSOL provide an array of IT products and solutions. Combined with our industry expertise, we deliver in-depth knowledge on Government requirements and fully understand NIST and DoD security requirements. Our expertise in the latest technologies combined with our understanding of infrastructure needs and security requirements provides the best combination for achieving innovative and secure environments for Government Agencies and Private Sector.
Career Growth
“Putting People First, Achieving our Mission Together”. E-INFOSOL is a people-first organization focusing on a positive employee culture that inspires creativity and innovation in support of our customers. With opportunities such as reimbursement and bonuses based on completion of certifications, we invest in our employees’ career growth.
Benefits
- Medical – company subsidized premiums for employees, including family and dependent options.
- Dental and Vision
- Retirement Savings (401k) up to 4% match
- Health Savings Account (HSA), FSA and DCFSA
- Company-paid Short/Long-term disability (w/ additional supplemental options)
- Company-paid Life and AD&D (w/ additional supplemental options)
- Generous Paid Time Off and ALL 11 Federal Holidays
- Legal and Identity Protection Services
- Bonuses for certifications and reimbursement
Employee Perks:
- UberOne, Company Outings (Sporting events, Happy Hours, etc.), Discounts on services including Pet Insurance
Company Awards
- SBA 8(a) Certified
- SDVOSB
- GSA Contract Holder
- Inc. 5000
Equal Employment Opportunity Policy
E-INFOSOL LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Website: E-INFOSOL.com
Skills Required
- Active Top Secret security clearance with SCI/CI Poly eligibility
- Bachelor's degree in information technology, computer science, data science, or a relevant IT field
- At least 5 years of experience in national security IT requirements management, systems development or management, and/or IT business analysis
- At least 5 years of experience with U.S. national security operations, Intelligence Community mission sets, national security policy, and case management
- At least 3 years writing documentation and presenting technical and functional information to executive management audiences
- At least 2 years working in a federal interagency environment with multiple U.S. government departments and agencies
- At least 2 years managing multiple high-visibility tasks and working with diverse teams to reach consensus
- At least 2 years translating complex IT subject matter for technical and non-technical audiences
- At least 2 years demonstrating initiative and self-starting with minimal supervision
- At least 2 years using JIRA, Microsoft Project, Excel, Power BI, PowerPoint, Word, and SharePoint
- At least 2 years of experience with national security operations, Intelligence Community mission sets, FISA policy, and case management
- Relevant Scrum Product Owner or ScrumMaster, CAPM or PMP, ITIL, or Agile Product Owner certification
What We Do
E-INFOSOL is a mission-focused IT services company that builds tailored technology solutions for government and commercial customers. It provides subject-matter expertise in cloud computing, virtualization, cybersecurity, software development, and data services, supporting the Intelligence Community, Department of Defense, federal law enforcement, civilian agencies, and private-sector clients. The company also supplies IT products through partnerships with AWS, VMware, Microsoft, and Nutanix, and brings knowledge of government, NIST, and DoD security requirements.
