Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Business Systems Analyst
On behalf of our client, Procom Services is searching for a Business Systems Analyst for a contract opportunity in Plano, TX.
Business Systems Analyst Job Details
Business Systems Analyst will join the Enterprise Service Management team responsible for providing consulting, design, deployment and administration of Service Management application like HPE BSM, HPE uCMDB, ServiceNow, NewRelic. Responsibilities include partnering with key stakeholders to understand, troubleshoot, and resolve issues for the ESM team. May interface with user base and internal IT staff. Also responsible for issue tracking through the Iogging of support tickets, providing feedback to stakeholders on issue status, and issue resolution/closure. Debug interface issues. Requirement analysis, documentation and collaboration site maintenance is MUST for business system analyst
Business Systems Analyst Mandatory Skills
- Minimum of a BA/BS (or equivalent with 3-5 years of experience supporting enterprise systems)
- Preference for Computer Science, Information Systems.
- Strong analytical skills with prior experience in enterprise systems, database, and integration support.
- Must have advanced scripting development experience using Perl, Groovy, Jython/Python or advanced level Client Code development using Java / REST API
- Familiarity with, and an aptitude for, service management applications will be beneficial.
- Knowledge of service management business processes and the HPE Service management tool will be preferred but is not essential.
- Candidate must be action oriented, proactive, able to multi-task, and set a demanding pace of execution.
- Strong customer service, business partnership, and interpersonal skills will be essential.
- Prior experience in requirements development/documentation, testing, scripting, share point maintenance or other querying Language is recommended.
Business Systems Analyst Start Date
ASAP
Business Systems Analyst Assignment Length
5+ months
Additional InformationAll your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
Skills Required
- BA/BS degree or equivalent with 3-5 years supporting enterprise systems
- Preference for Computer Science or Information Systems degree
- Strong analytical skills with experience in enterprise systems, database, and integration support
- Advanced scripting development experience using Perl, Groovy, Jython/Python or advanced client code development using Java / REST API
- Familiarity with service management applications
- Knowledge of service management business processes and HPE Service Management tool
- Requirement analysis, documentation and collaboration site maintenance
- Action oriented, proactive, able to multi-task
- Strong customer service, business partnership, and interpersonal skills
- Prior experience in requirements development/documentation, testing, scripting, SharePoint maintenance or other querying languages
What We Do
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada, and one of North America's leading staffing and contract workforce services providers. The company specializes in connecting IT talent with opportunity, delivering flexible IT staffing solutions and professional services to help organizations overcome technology gaps and drive transformation.
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