Business Operations & E-Commerce Intern (Shanghai)

Posted 17 Days Ago
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Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Internship
Agency • Digital Media • eCommerce • Consulting
The Role
Support day-to-day business operations and e-commerce across Chinese platforms (Tmall, JD.com, Xiaohongshu, Douyin). Conduct basic market research and competitor checks, prepare presentations and reports, perform data checks and content reviews, coordinate between China and Europe teams, and assist with logistics and administrative tasks to keep projects running.
Summary Generated by Built In
We are looking for a motivated and ambitious intern to join our team in Shanghai.
This internship offers hands-on experience in business operations, e-commerce, project coordination and digital marketing, supporting our Spanish leadership in China and collaborating with cross-border teams.
It is an excellent opportunity for students or recent graduates who want to build solid experience in the digital and international business field.
Tareas
* Assist in day-to-day business operations, coordination and follow-up of ongoing projects.
* Support e-commerce tasks across platforms such as Tmall, JD\_com, Xiaohongshu and Douyin (training provided).
* Conduct basic market research, competitor checks, and prepare simple analytical briefs.
* Help prepare presentations, reports and documentation for internal and client meetings.
* Contribute to communication and coordination between our China and Europe teams.
* Assist with basic data checks, content reviews and operational tasks required to keep projects running smoothly.
* Handle occasional logistics and administrative support tasks linked to project execution.
Requisitos
* University student or recent graduate (Business, Marketing, International Trade, Communications, or similar).
* Strong English communication skills (spoken and written).
* High motivation, curiosity and willingness to learn.
* Organised, reliable and comfortable managing multiple small tasks.
* Good attention to detail and a proactive mindset.
* Interest in e-commerce, digital marketing, China market, or cross-border business.
* Ability to work in an international, fast-moving environment.
Nice to Have
* Familiarity with Chinese digital platforms (Tmall, JD, Xiaohongshu, Douyin), even at a basic level.
* Experience in student projects, part-time roles or internships related to marketing, operations or digital business.
* Basic PowerPoint and Excel skills.
Beneficios
* A high-learning-curve internship with exposure to real, high-impact projects.
* Direct collaboration with international teams and senior professionals.
* Hands-on experience in e-commerce operations, digital marketing and business coordination.
* Training and mentorship from experienced team members.
* Possibility of transitioning to a full-time position depending on performance and business needs.
* Internship compensation aligned with local market standards for Shanghai.

Skills Required

  • University student or recent graduate (Business, Marketing, International Trade, Communications, or similar)
  • Strong English communication skills (spoken and written)
  • High motivation, curiosity and willingness to learn
  • Organised, reliable and comfortable managing multiple small tasks
  • Good attention to detail and a proactive mindset
  • Interest in e-commerce, digital marketing, China market, or cross-border business
  • Ability to work in an international, fast-moving environment
  • Familiarity with Chinese digital platforms (Tmall, JD, Xiaohongshu, Douyin)
  • Experience in student projects, part-time roles or internships related to marketing, operations or digital business
  • Basic PowerPoint and Excel skills
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The Company
16 Employees

What We Do

2 Open is a leading China-Europe digital and eCommerce agency that helps businesses build partnerships and establish promising sales channels in the Chinese market. They provide a range of services, including digital marketing, content marketing, social media management, regulatory compliance, strategic consultation, and eCommerce fulfillment, designed to help companies grow their presence and expand their sales within the potential Chinese market.

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