We're on the lookout for motivated and enthusiastic representative to join our team as a full-time Business Development Representative in our Internet Sales Department. We provide an aggressive compensation plan to include benefits i.e. medical, dental, vision and paid time off.
BDC Representative Qualifications:
- Confident, pleasant and professional phone voice
- Possess time management skills and be able to work independently
- Take direction well
- Must like being part of a TEAM
- Must be able to stay focused
- Must have an open availability
BDC Representative Responsibilities:
- Make outbound calls to schedule appointments following dealership specific guidelines.
- Receive inbound calls for two dealerships, schedule appointments or route calls to the proper department.
- Reaching out to customers using provided lists to generate sales appointments.
- Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance for their sales needs.
- Provide superior customer service and achieve highest degree of customer satisfaction
- Work in close partnership with sales professionals to provide detailed information on customer requirements
- Meet specified monthly targets and goals
- Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude
BDC Representative Preferred Skills and Experience:
- Prior customer relations or BDC experience preferred, but not required. We are willing to train and develop the right individual.
- Excellent customer relationship skills
- Self-starter, motivated and success driven
- Confident, positive and high energy presence
- Strong communication skills
- MUST be reliable
- Must be able to pass background and drug screenings
BDC Representative Benefits:
- Medical, dental & vision benefits
- Vacation and Holiday Pay
- 401k available
- Paid training
Benefits available after 90 days of continuous employment. Paid time off offered after one year of continuous employment. This position requires you to consistently be on the phone.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Commission pay
No experience required
Work Location: In person
Skills Required
- Confident, pleasant, and professional phone voice
- Time management skills and ability to work independently
- Ability to take direction well
- Ability to work as part of a team
- Ability to stay focused
- Open availability
- Excellent customer relationship skills
- Self-starter who is motivated and success-driven
- Confident, positive, and high-energy presence
- Strong communication skills
- Reliable
- Ability to pass background and drug screenings
- Prior customer relations or BDC experience
What We Do
Phil Smith Automotive Group is an automotive dealership organization committed to exceptional service and customer satisfaction. It sells and services new and used vehicles across numerous brands, including Acura, Kia, Chevrolet, Toyota, Mercedes-Benz, Ford, Hyundai, Nissan, and Ram. Its operations include vehicle sales, financing, service appointment scheduling, customer support, and relationship-building designed to encourage retention and repeat business for its customers.
