Business Development Manager

Crown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it. Emerging markets payments are usually challenging, expensive, unreliable and opaque. Our solutions help fix these pain points. Ultimately, we connect traditionally hard-to-reach regions to global financial infrastructure, giving access to the best prices and the fastest, most reliable settlement.

FX and cross-border payments are often complex and expensive, especially when operating in emerging markets. Crown Agents Bank (CAB) wraps its deep and trusted relationships and strength of network around innovative digital capabilities, and cross-border transaction banking solutions to enable fintech, corporates, governments, development organisations and banks to move money to, from, and across often hard-to-reach markets.

Role Purpose

Reporting to Head of MMB & NBFI, your purpose is to build and maintain a portfolio of Banks / NBFI clients in developed markets targeting long-term business growth and profitability. To expand and strengthen the firm’s relationships, form strategic alliances and partnerships to expand the company's capabilities and market presence.

Role Responsibilities

• Build on working knowledge of the relevant products (FX, payments, correspondent banking, trade finance, derivatives and other banking products), to become a subject matter expert in the products relevant to your segment.
• Build and maintain positive relationships with customers, identify opportunities for business growth and increased profitability.
• Cross-product sales, develop relationships, strategically grow and support clients.
• Collaborate with Network Management, Marketing and Product teams to develop strategies and align new products/solutions with market needs and client demands.
• Develop and implement long-term growth strategies to identify new markets and business opportunities, while managing short-term revenue objectives.
• Represent CAB at conferences and client forums – promoting the bank and its core products and solutions.
• Generate new sales leads, prospect potential clients, and nurture relationships to convert leads into clients.
• Prepare and present reports on business development activities, performance metrics, and market insights.
• Keep informed about industry trends, competitor landscape, and market dynamics to adapt strategies to new market conditions.
• Interpret market data, spot trends, and make data-driven decisions.
• Practice excellent conduct risk management and comply with all relevant regulatory requirements to ensure fair treatment of clients.

• Proven experience in client facing sales to Financial Institutions
• Track record of sales success; able to demonstrate where targets were achieved / exceeded
• Ability to source leads, find opportunities, create, build and manage a pipeline
• Commercially driven with a market focused network
• Driven to succeed individually while also motivated to work as part of a global sales team
• Leadership qualities demonstrated in driving product, brand and team development
• Clear understanding of foreign exchange, markets and how to sell FX
• Understanding of the payment market, leading FI’s, types of payments and integration capabilities
• Experience of derivatives is an advantage
• Understanding of money markets and interest-bearing products forwards, swaps, BaaS, safeguard accounts and regulatory requirements
• Appetite to work in target driven role at a client and portfolio level
• Confident in building relationships from cold, attend events, network in the market to build the banks brand and drive to capture market share
• High level of competency in using excel, PowerPoint and both written, verbal presentation skills
• Knowledge of customer relationship management (CRM) practices
• Proven experience of ability to learn new products and concepts
• Excellent verbal and written communication skills to effectively interact with clients and internal teams
• Strong analytical and problem-solving abilities to address customer issues and improve processes
• Understanding of sales principles and techniques to identify and capitalise on business opportunities
• A customer-oriented mindset to prioritise clients’ needs to ensure good client outcomes
• Ability to work collaboratively with different departments to achieve common goals
• Flexibility to adapt to changing market conditions and customer requirements
• Articulate ideas clearly and persuasively, both verbally and in writing
• Deep understanding of the sector, including trends, challenges, and opportunities

• Hybrid working
• Contributory personal pension plan: - Minimum: Employee 2% and Employer 7%. Employer matches contributions in 1% increments to a maximum of: Employee 5% and Employer 10%
• Life Assurance – 4 times annual salary
• Group Income Protection
• Private Medical Insurance – this may include cover for partner and or children at company cost. Cover includes Optical, Dental and Audiology
• Discretionary Bonus
• Competitive Annual Leave
• 2 Volunteering Days
• Benefit Hub