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The Role
Conduct high-volume outbound calls to US B2B decision-makers, identify business needs, pitch solutions, qualify opportunities, schedule meetings, manage follow-ups, handle objections, and drive conversions. Maintain accurate CRM records, pipeline updates, forecasts, and performance against meeting, conversion, and revenue KPIs. The role requires transitioning international collections expertise into consultative US inside sales.
Summary Generated by Built In
Title: Business Development Executive – US Process (B2B Voice)
Shift: US Night Shift | Monday to Friday | Fixed Saturday & Sunday Off
CTC: ₹5 – ₹6.5 LPA + Uncapped Performance Incentives
Location: BKC, Mumbai (On-site)
Education: Any Graduate
Work Mode: On-site only - BKC, Mumbai
IMPORTANT – PLEASE READ BEFORE APPLYING
This is NOT a traditional collection or recovery role.
This position is designed for senior International / US Collections professionals who want to move into a US B2B Inside Sales role involving outbound calling, solution pitching, follow-ups, and revenue ownership.
If you are looking only for pure recovery, inbound collections, or non-sales roles, this position will not be a fit.
Role Overview
As a Business Development Executive – US Process (B2B Voice), you will leverage your experience in handling US clients, objections, negotiations, and revenue pressure to identify, qualify, and convert US B2B sales opportunities.
You will engage directly with US business owners, Directors, VPs, and CXOs, understand their business needs, pitch value propositions, and support sales conversions through structured follow-ups.
This is a consultative US Inside Sales role, not consumer calling, customer support, or transactional collections.
Key Responsibilities
• Outbound calling to US business decision-makers (approx. 250–300 calls/day)
• Conduct structured discovery conversations to understand business needs
• Pitch value propositions and qualify high-quality sales opportunities
• Drive sales meetings, follow-ups, and conversions
• Handle objections confidently and professionally
• Share solution decks / proposals and respond to product or service queries
• Maintain strong CRM hygiene — call notes, follow-ups, pipeline, and forecasting
• Achieve weekly and monthly KPIs related to meetings, conversions, and revenue
MUST-HAVE Candidate Profile (Non-Negotiable)
• 3–10 years of experience in US / International Collections (Night Shift mandatory)
• Experience handling B2B or high-value international accounts
• Excellent spoken English (neutral or American accent preferred)
• Strong confidence speaking with US senior stakeholders
• Proven ability to work under revenue-linked targets
• Strong objection handling, negotiation, and follow-up discipline
• Willingness to work Mon–Fri US night shift from BKC (on-site)
• Candidates with only domestic or non-US process experience will not be considered.
Preferred Background (Advantage, Not Mandatory)
• International Collections with settlement or retention exposure
• US B2B Inside Sales / Appointment Setting experience
• SaaS / Tech / Consulting voice process exposure
• Prior experience using CRM tools (Salesforce, Zoho, HubSpot, etc.)
• Final selection will be based on communication quality, calling intensity, and sales aptitude — not only past titles.
Why This Role Is a Career Upgrade
• Clear transition from collections to revenue generation
• Exposure to real US B2B sales conversations
• Strong fixed pay with uncapped incentives
• Premium corporate office in BKC
• Night shift allowance and health benefits
Fast-track growth path:
Business Development Executive → Inside Sales Executive → Sr. Inside Sales → Team Lead → US Sales Manager
This is a long-term career role, not a lateral BPO move.
Skills Required
- Any graduate degree
- 3-10 years of experience in US or international collections
- Mandatory US night-shift experience
- Experience handling B2B or high-value international accounts
- Excellent spoken English; neutral or American accent preferred
- Confidence speaking with US senior stakeholders
- Ability to work under revenue-linked targets
- Strong objection handling, negotiation, and follow-up skills
- Willingness to work Monday through Friday on the US night shift
- Willingness to work on-site in BKC, Mumbai
- US or international process experience; domestic-only experience is not accepted
- International collections experience with settlement or retention exposure
- US B2B inside sales or appointment-setting experience
- SaaS, technology, or consulting voice-process experience
- Experience using CRM tools such as Salesforce, Zoho, or HubSpot
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The Company
What We Do
Grown Diamond Corporation manufactures and sells certified lab-grown diamonds and fine jewelry, combining scientific diamond-growing technology with artisanal cutting, polishing, and jewelry craftsmanship. The company operates manufacturing facilities in Surat and serves customers through offices and operations across India, the United States, and Dubai. Its offerings include a B2B inventory platform, custom diamond shapes, colored diamonds, and bespoke jewelry, emphasizing ethical, sustainable luxury.
