POTENTIAL TO WORK REMOTE after 3-6 month training period at management's discretion.
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
- Competitive Compensation
- Flexible Schedules
- 401K With Company Match
- Vision / Dental / Health Insurance
- Bonus Incentives
- Paid Training
- Great Culture
- Promote From Within!
Responsibilities
- Answer customer calls and establishes follows-up with sales appointments
- Respond quickly to the internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen
Skills Required
- Previous role with strong customer service experience
- Team player attitude
- Prompt and courteous demeanor
- Enthusiastic personality
- Strong computer skills
- Willingness to submit to a pre-employment background check and drug screen
What We Do
Gerry Lane Cadillac is a Baton Rouge dealership serving customers across the Greater Baton Rouge, Lafayette, and New Orleans areas. It sells new Cadillac cars and SUVs alongside pre-owned vehicles, including certified pre-owned models. The dealership helps customers arrange financing or leasing and offers Cadillac maintenance and repairs through trained technicians, along with parts ordering and after-sales support. It aims to build lasting customer relationships.
