The Role
Manage inbound leads from digital channels, qualify prospects by requirements, budget, and timeline, coordinate handoffs to sales team members, maintain accurate CRM records, conduct follow-ups, provide basic service information, and schedule discovery calls. The role requires strong communication, organization, multitasking, and familiarity with CRM, WhatsApp Business, or lead management platforms.
Summary Generated by Built In
Lead Management
- Handle inbound leads from website, social media, WhatsApp, email, and advertising campaigns.
- Connect with potential clients through calls, messages, or emails to understand their requirements.
Lead Qualification
- Ask relevant questions to understand client requirements, budget, timeline, and services needed.
- Filter and categorize leads based on priority and potential.
Sales Coordination
- Assign qualified leads to the appropriate sales/business development team member.
- Ensure smooth handover of leads with complete information.
CRM & Data Management
- Maintain accurate lead records in CRM or internal tracking systems.
- Track lead status, follow-ups, and responses.
Follow-ups
- Conduct timely follow-ups with prospects who have shown interest.
- Ensure no inbound lead remains unattended.
Client Communication
- Provide basic information about Doors Studio services, portfolio, and capabilities.
- Schedule meetings or discovery calls between prospects and the sales team.
Requirements
- 1–3 years of experience in business development, inside sales, or lead management
- Strong communication and interpersonal skills
- Ability to understand client requirements quickly
- Organized and comfortable managing multiple leads simultaneously
- Experience with CRM tools, WhatsApp Business, or lead management platforms is a plus
- Basic understanding of digital marketing / branding services will be an advantage
Skills Required
- 1-3 years of experience in business development, inside sales, or lead management
- Strong communication and interpersonal skills
- Ability to understand client requirements quickly
- Organized and comfortable managing multiple leads simultaneously
- Experience with CRM tools, WhatsApp Business, or lead management platforms
- Basic understanding of digital marketing or branding services
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The Company
What We Do
Doors Studio is a global branding and digital marketing agency specializing in crafting future-ready brands through a fusion of vision, creativity, and technology. The agency provides a full-spectrum of services, including brand strategies, market analysis, visual identity creation, web development, and integrated digital marketing campaigns, helping visionary leaders and innovative companies grow and stand out in the digital landscape.
