The Role
The role involves acquiring and managing B2B travel agency partners, driving sales performance, supporting marketing initiatives, and maintaining CRM records. Strong relationship-building and negotiation skills are crucial for success.
Summary Generated by Built In
About TRAVELOG
TRAVELOG is a fast-growing outbound travel agency in Malaysia, specializing in curated journeys to China and beyond. We believe travel changes lives, and our mission is to deliver meaningful, inspiring, and unforgettable travel experiences.
We also own Malaysia’s largest travel Facebook community with over 2.3 million followers:
- Travelog.com – 1.3M followers
- 旅书 – 860K followers
This scale gives us a unique advantage — direct access to millions of potential customers who are actively seeking their next travel experience. Backed by strong marketing support and high-quality leads, our sales professionals have the opportunity to build trusted relationships, close deals effectively, and grow their careers in one of Malaysia’s most dynamic travel brands.
1. Partner Acquisition & Growth- Identify and approach potential travel agency partners within the assigned territory
- Conduct company and product presentations to onboard new partners
- Support partner activation through system onboarding and product training
- Achieve monthly and quarterly new partner acquisition targets
- Manage and grow relationships with an assigned portfolio of existing B2B partners
- Drive partner productivity through regular visits, calls, and engagement activities
- Ensure partners comply with MAP (Minimum Advertised Price) and commercial policies
- Gather market and competitor insights and share feedback with management
- Drive sales volume and gross margin growth through active partner engagement
- Support the execution of sales strategy and regional revenue targets
- Identify upselling and cross-selling opportunities within partner accounts
- Assist in managing receivables, payment follow-ups, and credit limits for assigned partners
- Highlight potential credit risks and unusual account behaviour to management and finance
- Support the execution of rebates, incentives, and commercial campaigns
- Assist in executing co-marketing initiatives, roadshows, and trade events
- Distribute marketing materials and communicate ongoing promotions to partners
- Support Marketing Development Fund (MDF) initiatives with selected agencies
- Maintain accurate and up-to-date records in the CRM system
- Prepare weekly and monthly reports on partner activity, performance, and opportunities
- Support ad-hoc assignments and projects delegated by the management team
Requirements
Education & Experience
- Bachelor’s Degree in Business, Marketing, Tourism, Hospitality, or a related field
- Minimum 2–4 years of experience in business development, B2B sales, or account management
- Prior experience in travel, tourism, FMCG, fintech, or B2B distribution will be an added advantage
Skills & Competencies
- Strong communication, presentation, and negotiation skills
- Excellent relationship-building and stakeholder management abilities
- Results-driven with a proven ability to meet or exceed sales targets
- Good understanding of commercial terms (pricing, margins, credit terms, rebates)
- Ability to analyse sales data and interpret market trends
- Strong time management and territory planning skills
- Comfortable with field-based work, client visits, and light travel
Personality & Work Style
- Self-motivated, energetic, and proactive
- Able to work independently and under pressure
- Adaptable, resilient, and solution-oriented
- Strong sense of ownership and accountability
- Team player with a collaborative mindset
Language & Technical
- Fluent in English and Bahasa Malaysia (Mandarin is an added advantage)
- Proficient in Microsoft Office (Excel, PowerPoint, Word)
- Experience using CRM systems is a plus
- Possesses own transport and willing to travel within assigned regions
Benefits
- What We Offer
- We provide competitive pay, performance-based bonuses and incentives, and clear opportunities for career advancement.
- You’ll thrive in a collaborative, supportive, and empowering workplace culture that values growth, innovation, and teamwork.
- You’ll also have exciting opportunities to lead travel groups and experience trips firsthand.
- Working Location:
- Hartamas Shopping Centre, 60, Jalan Sri Hartamas 1, Taman Sri Hartamas, 50480 KL
- Aeon Mall Bukit Tinggi Klang, Persiaran Batu Nilam 1/KS06, Bandar Bukit Tinggi 2, 41200 Klang, Selangor
- Cheras Leisure Mall, Lot L2-50 & 5A, Level 2, Leisure Mall, KL
Skills Required
- Bachelor's Degree in Business, Marketing, Tourism, Hospitality, or related field
- Minimum 2-4 years of experience in business development, B2B sales, or account management
- Experience in travel, tourism, FMCG, fintech, or B2B distribution is an added advantage
- Fluent in English and Bahasa Malaysia
- Proficient in Microsoft Office (Excel, PowerPoint, Word)
- Experience using CRM systems is a plus
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The Company
What We Do
Travelog is a fast-growing outbound travel agency based in Malaysia that specializes in curating extraordinary travel experiences, tours, and holiday packages.
