We’re on the hunt for a Business Channel Lead. Are you passionate about taking high-impact business ideas from concept through to implementation? Do you thrive on solving complex business challenges, identifying new commercial opportunities and bringing people together to deliver meaningful results? If so, we’re eager to learn more about you!
As Business Channel Lead, you will lead multiple enterprise-wide strategic initiatives that drive business growth, improve customer value and strengthen our competitive position. You will take full ownership of these initiatives, defining the strategy, developing the business case, setting clear success measures and ensuring effective implementation.
Working across Product, Technology, Digital, Marketing, Operations and Finance, you will align stakeholders around a shared goal and turn strategic thinking into practical delivery. You will also work with external partners to lead strategic partnerships, integrations and fulfilment initiatives that create measurable value for the business and our customers.
This role could see you leading customer benefit programmes, developing new strategic partnerships, improving our app and website, or driving broader business transformation initiatives. You will need to understand both the commercial and technology sides of a project, using digital capabilities, automation and AI to improve scalability, efficiency and the overall customer experience.
To thrive in this role, you’ll need:
A Bachelor’s degree in Business, Commerce, Strategy, Engineering, Information Systems, Technology, Finance or a related field
8+ years’ experience leading strategic business initiatives, transformation programmes or complex commercial projects
Proven experience owning multiple large-scale initiatives from strategy and business-case development through to implementation
Strong commercial and technology understanding, with the ability to influence senior stakeholders and deliver measurable business outcomes
We’re looking for someone who can see the bigger picture while remaining close enough to the detail to make sure things happen. You should be comfortable navigating complexity, challenging existing thinking, identifying opportunities and building strong relationships across different areas of the business.
We’d love to hear from you!
Skills Required
- Bachelor's degree in Business, Commerce, Strategy, Engineering, Information Systems, Technology, Finance, or a related field
- 8+ years of experience leading strategic business initiatives, transformation programs, or complex commercial projects
- Experience owning multiple large-scale initiatives from strategy and business-case development through implementation
- Strong commercial and technology understanding
- Ability to influence senior stakeholders and deliver measurable business outcomes
What We Do
The Unlimited is a South African financial-services provider offering insurance and protection products including medical, life/death, motor, legal and gap cover, alongside customer rewards. It also operates an international business-process-outsourcing service, delivering customized services through more than 1,500 agents across 14 sites. Its stated purpose is to make a meaningful difference and “shift lives,” including through support for The Unlimited Child, an independent nonprofit it founded.
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