Company Description

Digital River is a pioneer in enabling brands to sell direct to their customers online. For over 25 years, established and fast-growing brands alike rely on our flexible, API-powered solutions to launch new eCommerce purchase options, localize transactions in new countries, and simplify the technology and services needed to support their online channels. It boils down to Digital River taking risk and responsibility on behalf of our clients to process payments, mitigate fraud, and handle taxes and regulatory compliance.

Digital River is a digital first company headquartered in Minneapolis with offices across the U.S., Asia, Europe and South America.

Job Description

What You'll Do:

The Business Analyst serves as the liaison among product management and development to translate business needs into product requirements. The Business Analyst works with stakeholders to understand the requirements for a product and translates requirements into user stories and technical documentation. The Business Analyst communicates the requirements to the Product Owner and the delivery team and facilitates activities through the development lifecycle.

Key Responsibilities

• Requirement Elicitation and Documentation: Collaborate with product managers and stakeholders to understand product vision, goals, and user needs. Elicit, document, and prioritize requirements, ensuring they are clear, concise, and actionable for the development team.
• User Story Development: Translate high-level product requirements into detailed user stories with acceptance criteria. Work closely with product owners and development teams to refine user stories and ensure they align with the overall product vision and roadmap.
• Requirements Management: Manage and prioritize requirements throughout the product lifecycle. Ensure that requirements are documented, tracked, and communicated effectively to stakeholders and product teams. Facilitate backlog grooming sessions to refine user stories, estimate effort, and plan upcoming sprints.
• Documentation and Reporting: Create and maintain project documentation, including business requirements documents, functional specifications, and project plans. Generate reports and presentations to communicate project status, findings, and recommendations to stakeholders and management.
• Requirements Traceability and Management: Establish traceability between business requirements, user stories, and product features to ensure alignment throughout the product lifecycle. Track changes to requirements and manage version control to support effective communication and decision-making.
• User Acceptance Testing (UAT) Support: Assist in defining test scenarios, acceptance criteria, and UAT plans based on business requirements. Coordinate with QA teams and stakeholders to ensure thorough testing of new features and enhancements before release.

Qualifications

What You'll Need to Succeed: 

• Strong understanding of API design principles and RESTful web services
• Experience with API documentation tools such as Swagger or Postman
• Solid knowledge of e-commerce platforms such as Shopify, Magento or WooCommerce
• Proficiency in SQL and data analysis tools such as Tableau or Power BI
• Excellent analytical, problem-solving, and decision-making skills
• Strong communication and collaboration skills to work effectively with cross-functional teams
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Bachelor's degree in computer science, information systems, business administration, or a related field
• Understanding of and practical experience with Agile Methodology

Additional Information

All your information will be kept confidential according to EEO guidelines.

Why Digital River:

Digital River provides numerous benefits to all our employees, ensuring an inclusive and supportive work environment that fosters continuous growth and up-skilling. These benefits include:

Digital River prioritizes a "Digital First" approach, where virtual work arrangements are the primary experience for most of our employees. We offer flexible location options for the majority of roles we are recruiting for, allowing you to work from any of the locales where we currently have entities:

USA – Ireland – UK – Germany – Taiwan – Japan – China

On top of our digital-first approach, we offer Flexible Time Off (FTO) to our US based employees and a very generous paid time off to those outside of the US.

We believe in empowering our employees to drive their own professional development. Every employee is provided with the chance to collaborate with their leader and design Individual Development Plans (IDPs), enabling personalized growth opportunities and up-skilling that are championed. We support your journey to acquire new skills and knowledge to excel in your role and beyond.

Digital River offers exceptional benefits regardless of your location, including medical coverage, retirement benefits, and paid leave for new parents. Digital River, with the partnerships with some of our clients, offers generous discounts on everything from trips, to a cup of coffee. Our commitment to your well-being extends beyond measurable monetary value, as we focus on providing a meaningful employee experience and a flexible working schedule.

At Digital River, we fully embrace and support a diverse workforce. As an Equal Opportunity Employer, we strive to create a work environment free from bullying, harassment, and discrimination. Our employment decisions are based on business needs, job requirements, and candidate skills. We do not discriminate based on gender, race, ethnicity, national origin, sexual orientation, age, disability, veteran status, family status, or any other legally protected status in the locations where we operate.

Importantly, Digital River is dedicated to providing reasonable accommodations during our hiring and onboarding process. Your Talent Acquisitions Partner will be there to assist you further in this regard. We believe in your continuous growth and development, and we are committed to supporting your journey.

Be (R)evolutionary, Be Powerful, Be Driven, Exceptional, Together, Be YOUnique