We are looking for a motivated Business Analyst to join our team and grow professionally in the Telecom and IT environment.
This role offers an opportunity to work with business and technical teams, understand business processes, and contribute to the development and improvement of digital products and services.
What will you do:
- Work with business stakeholders and IT teams to understand, clarify, and document business needs and requirements.
- Prepare and maintain user stories, acceptance criteria, process diagrams, and other business analysis documentation.
- Analyze existing business processes and help identify opportunities for improvement and automation.
- Support communication between business and technical teams to ensure a shared understanding of requirements.
- Participate in Agile activities, including backlog refinement, sprint planning, and reviews.
- Support functional testing and User Acceptance Testing (UAT) to validate delivered solutions.
- Track open questions, decisions, and changes throughout the project lifecycle.
- Requirements Gathering: Ability to ask relevant questions, understand business needs, and document clear requirements.
- Analytical & Critical Thinking: Ability to analyze information, identify problems, and propose practical improvements.
- Communication Skills: Good verbal and written communication skills, with the ability to collaborate across teams.
- Business Process Understanding: Basic knowledge of process analysis and visualization (flowcharts, BPMN).
- Technical Literacy: Basic understanding of IT systems, databases, and the software development lifecycle.
- Tools Proficiency: Familiarity with MS Office (Excel, Word, PowerPoint), Jira, Confluence, or similar tools.
- Agile Knowledge: Basic understanding of Agile/Scrum methodologies.
- Learning Mindset: Curiosity, attention to detail, willingness to learn, and interest in Telecom and IT technologies.
- Understanding of APIs, system integrations, or data flows.
- Exposure to Telecom, CRM, billing, or digital products.
- Relevant education, training, or certification in Business Analysis.
Skills Required
- Requirements gathering and translating ideas into clear, documented requirements
- Strong verbal and written communication skills
- Ability to manage conflicting interests and expectations diplomatically
- Analytical and critical thinking skills
- Basic technical literacy and proficiency with Word, Excel, PowerPoint, JIRA, and Confluence
What We Do
Moldcell is a Moldovan mobile network operator headquartered in Chișinău. It provides mobile telecommunications services to more than one million subscribers and operates a 4G network covering over 30 regions. The company is described as Moldova’s leading telecom, serving approximately 1.5 million active users. In February 2020, Fintur announced the divestment of its 100% holding in Moldcell to CG Cell Technologies DAC.
