Business Analyst (Operations)

Posted 2 Days Ago
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Lagos, Lagos Island, Lagos, NGA
In-Office
Entry level
HR Tech • Professional Services • Consulting
The Role
Supports regional business leaders by producing operations reports across multiple restaurant brands. Analyzes sales, customer, channel, inventory, quality, labor-related, and energy metrics; evaluates promotions and loyalty programs; recommends opportunities by brand and store; and develops business cases, ROI analyses, and payback assessments for new stores, refurbishments, and capital projects.
Summary Generated by Built In
The Business Analyst supports the Regional Business Heads by producing accurate, timely operations reports across the group's brands, including Domino's, Cold Stone Creamery (CSC), Pinkberry and other brands. The role turns store and regional data into clear insights and recommendations that help each region improve sales, control costs, protect quality and deliver a better customer experience.

• Operations reporting Report on key operating metrics such as sales, customer counts, average order value, channel mix (in-store, website, delivery partners), order acceptance, preparation and delivery times, wastage, inventory accuracy, and energy and diesel usage etc.
• Analysis and business support Analyze the impact of promotions, campaigns and loyalty programs (e.g. BOGOF) by brand and store, and recommend where to run them. Build business cases and ROI or payback analyses for new stores, refurbishments and other capex.
• Coordination and governance

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The Company
HQ: Lagos
750 Employees
Year Founded: 2009

What We Do

Jobberman is Nigeria's leading career development and recruitment solutions company, focusing on connecting qualified job seekers with verified employers. Headquartered in Lagos, Nigeria, the company operates as an online job marketplace and career portal. It provides comprehensive online career development support, training services, and personalized HR solutions designed to empower job seekers and assist employers in finding the right talent.

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