Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry.
Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork.
We are dedicated to fully supporting our clients as they respond to challenges and opportunities in Banking, Capital Markets, Finance, Risk & Compliance, Insurance, and Wealth & Investment Management.
Experience Capco for yourself at capco.com.
LET'S TALK ABOUT YOUYou want to Own Your Career. You're serious about rising as far and as fast as your work and achievements can take you. And you're ready to write the next chapter of your career story: a challenging and rewarding role as a Business Analyst – Cards & Digital Payments at Capco.
You are passionate about the evolving payments landscape and enjoy bridging the gap between business needs and technology. You thrive in dynamic environments where you can contribute to innovative payment solutions, optimise business processes and make a tangible impact for clients.
LET'S GET DOWN TO BUSINESSAs a Business Analyst – Cards & Digital Payments, you will support our clients in transforming and optimising their card payment products, processes and digital customer experiences.
Working closely with business and IT stakeholders, you will translate business needs into effective functional solutions and contribute to digital transformation initiatives within the financial services industry.
You will play a key role in analysing existing payment processes, identifying improvement opportunities and ensuring the successful alignment of business objectives and technological solutions.
You will be responsible for:
Building and maintaining strong collaborative relationships with internal and external stakeholders.
Working closely with clients to define, develop and optimise their product and transformation roadmaps.
Gathering, analysing and documenting business and functional requirements.
Analysing and optimising card payment products, processes and customer journeys.
Translating business requirements into functional specifications, user stories and acceptance criteria.
Contributing to complex digital transformation initiatives within the payments ecosystem.
Analysing existing business processes, identifying opportunities for improvement and supporting the implementation of effective solutions.
Collaborating with business and technical teams throughout the product development and delivery lifecycle.
Ensuring alignment between business objectives, customer expectations and technological solutions.
Experience & Knowledge
Minimum 5 years of relevant professional experience.
Proven experience as a Business Analyst, Product Owner, Product Manager, Product Expert or in a similar role.
Solid functional knowledge of card payment products and processes, including a good understanding of the broader card payments ecosystem.
Good understanding of the Belgian card payments market, including digital wallets, payment solutions and related products such as Edenred.
Experience acting as the link between business and IT stakeholders, translating business needs into functional solutions.
Experience gathering and analysing requirements and translating them into functional specifications, user stories and acceptance criteria.
Experience contributing to digitalisation and business transformation projects.
Strong understanding of business process analysis and process modelling.
Experience working in an Agile environment.
Languages
Fluency in English is required, both written and spoken.
Good command of either Dutch or French, both written and spoken.
Soft Skills
Strong customer-oriented mindset with a focus on delivering business value.
Excellent analytical and critical thinking skills.
Results-driven, proactive and solution-oriented attitude.
Structured and organised approach to work, with strong attention to detail.
Excellent communication and stakeholder management skills.
Ability to work independently while collaborating effectively with cross-functional teams.
Adaptability and willingness to take ownership in a dynamic consulting environment.
If this sounds like you, we would love to hear from you.
What do we offer?
An attractive remuneration package reflecting your experience, including a company car or green mobility budget, net allowances, end-of-year bonuses, health insurance, a mobile phone and subscription, laptop and meal vouchers.
Organised individual learning tracks with access to leading online skills development platforms, onsite and online teachers, and our global experts.
A hybrid (on-site/remote) work environment.
A shared commitment to achieving a healthy work-life balance.
A flat, non-hierarchical structure that enables you to work with senior partners and directly with clients.
A diverse, inclusive and meritocratic culture where you are encouraged to #BeYourselfAtWork.
Ready to take the next step in your career? Join Capco and help shape the future of digital payments.
Skills Required
- Minimum 5 years of relevant professional experience
- Experience as a Business Analyst, Product Owner, Product Manager, Product Expert, or in a similar role
- Functional knowledge of card payment products, processes, and the broader card payments ecosystem
- Understanding of the Belgian card payments market, including digital wallets, payment solutions, and products such as Edenred
- Experience translating business needs into functional solutions between business and IT stakeholders
- Experience gathering and analyzing requirements and producing functional specifications, user stories, and acceptance criteria
- Experience contributing to digitalization and business transformation projects
- Understanding of business process analysis and process modeling
- Experience working in an Agile environment
- Fluency in written and spoken English
- Good command of either Dutch or French, written and spoken
- Strong customer-oriented, analytical, critical-thinking, communication, and stakeholder-management skills
- Results-driven, proactive, solution-oriented, structured, organized, and detail-oriented approach
- Ability to work independently and collaborate with cross-functional teams
- Adaptability and willingness to take ownership in a consulting environment
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health insurance is described as comprehensive with multiple plan options and generally low copays, and mental-health support and EAP resources reinforce this strength.
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Leave & Time Off Breadth — Paid time off, holidays, and sick leave are often highlighted as generous, with flexible time-off arrangements supporting work-life balance.
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Parental & Family Support — Parental leave is characterized as generous, and family-planning benefits such as fertility, adoption assistance, childcare support, and coverage for family members are emphasized.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
