Braze Solution Architect

Posted 11 Days Ago
Be an Early Applicant
Melbourne, Victoria, AUS
In-Office
Entry level
AdTech • Marketing Tech
The Role
Lead the end-to-end architecture and implementation of a new Braze instance for a client migration. Responsibilities include discovery, solution design, platform configuration, identity and data modeling, integrations, consent and compliance controls, campaign and audience migration, deliverability setup, testing, cutover, launch support, documentation, and operational handover. The role requires coordinating client, agency, data, engineering, CRM, and delivery teams while managing technical risks and dependencies.
Summary Generated by Built In

WPP Enterprise Solutions is looking for an experienced Braze Solution Architect to lead the architecture and implementation of a new Braze instance for a major client migration.

This is a hands-on contract role with end-to-end technical ownership, from discovery and solution design through configuration, data integration, migration, testing and production launch. You’ll collaborate with client stakeholders and our strategy, CRM, data, engineering and delivery teams to build a secure, scalable platform for personalised customer engagement.

What You'll Do: 

  • Lead discovery and translate business requirements into a clear Braze architecture and implementation plan.
  • Configure the new Braze instance, including workspaces, access controls, channels and governance.
  • Design customer identity, event taxonomies, data mappings, subscriptions and consent management.
  • Architect SDK, API, CDP and warehouse integrations using Braze CDI and Currents.
  • Build efficient data models that balance personalisation with platform limits.
  • Plan the migration of data, audiences, templates, campaigns and automated journeys.
  • Establish security, privacy and compliance controls.
  • Lead email authentication, IP and domain warming, deliverability and suppression synchronisation.
  • Enable multichannel messaging and advanced personalisation using Canvas Flow, Liquid and Connected Content.
  • Manage testing, cutover, launch support, documentation and operational handover.
  • Explain technical decisions clearly and manage risks, dependencies and trade-offs

What You'll Bring

  • Proven experience migrating a CRM, marketing automation or customer engagement platform to Braze.
  • Hands-on experience establishing a new Braze instance through to production.
  • Strong knowledge of Braze data structures, identity management, segmentation, Canvas, campaigns and personalisation.
  • Practical experience with REST APIs, JSON, SDKs and customer data pipelines.
  • Experience preserving consent, preferences and suppression rules during migration.
  • Deep knowledge of email infrastructure and deliverability, including SPF, DKIM, DMARC and IP warming.
  • Experience leading workshops and coordinating delivery across client, agency and platform teams.
  • Confidence managing testing, cutover, production issues and handover.
  • The ability to work independently and resolve delivery risks proactively.
  • Relevant Braze certifications.
  • Migration experience involving Salesforce Marketing Cloud, Adobe Campaign or Oracle Responsys.
  • Experience with CDPs and cloud data warehouses.
  • Agency or consultancy experience delivering complex client implementations.

How To Apply 

Please include brief, anonymised examples of relevant projects, covering the migration scope, your personal responsibilities, the Braze implementation, challenges resolved and production outcome.

Certification is valuable, but demonstrated delivery experience is essential.


#LI-CO1

Skills Required

  • Proven experience migrating a CRM, marketing automation, or customer engagement platform to Braze
  • Hands-on experience establishing a new Braze instance through production launch
  • Strong knowledge of Braze data structures, identity management, segmentation, Canvas, campaigns, and personalization
  • Practical experience with REST APIs, JSON, SDKs, and customer data pipelines
  • Experience preserving consent, preferences, and suppression rules during migration
  • Deep knowledge of email infrastructure and deliverability, including SPF, DKIM, DMARC, and IP warming
  • Experience leading workshops and coordinating delivery across client, agency, and platform teams
  • Experience managing testing, cutover, production issues, and handover
  • Ability to work independently and proactively resolve delivery risks
  • Relevant Braze certifications
  • Migration experience involving Salesforce Marketing Cloud, Adobe Campaign, or Oracle Responsys
  • Experience with CDPs and cloud data warehouses
  • Agency or consultancy experience delivering complex client implementations
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The Company
HQ: New York, NY
227 Employees
Year Founded: 1977

What We Do

Ogilvy is an award-winning creative company that inspires brands and people to impact the world. We’ve been harnessing the intersection of talent and capabilities to create iconic, culture-changing, value-driving ideas that drive impact for clients, since David Ogilvy founded the company in 1948. Ogilvy’s innovative business model centres on 5 core disciplines – Advertising, Public Relations, Experience, Consulting, and Health. These capabilities are all housed under the Ogilvy name, enabling teams to deliver seamless intersection and best-in-class expertise to bring clients the best solutions for growth

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