About us:
Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way.
In this role, the Training Specialist will lead in building and developing a high-performing team of Estheticians across their district. By partnering with recruitment, they will ensure every studio is fully staffed while building a strong pipeline of future talent. The Training Specialist will champion continuing education, empowering Estheticians with the skills, knowledge, and resources they need to consistently deliver outstanding client experiences.
As the Training Specialist, you are responsible for:
Delivering Glowbar training programs to ensure that each Esthetician has the ability to successfully execute on the expectations for their role including achievement of product sales and product attachment
In Esthetician training, coach on best practices for building service and retail business according to brand expectations
Monitoring and reporting team members’ training progress, including successful completion of required training as a new hire and/or as an experienced team member to Studio Manager and Field Manager
Partner with Studio Managers and Lead Estheticians to execute in-studio training as needed based on opportunities in treatment application, bedside manner/hospitality, and studio performance
Gathering feedback from team members on training effectiveness, to support in identifying patterns/trends post-training in order to continuously improve the content
Be a presence within our studios when not in program by working a minimum of five shifts/month, covering local studio call-outs, and balancing continued education with client treatment
Provide training expertise to various company projects, inclusive of support to Glowbar events, social media content and marketing briefs
What we’re looking for:
3+ years of Esthetics experience or industry related training experience with a proven track record of superior client service required
Valid Esthetics License (600+ hours of training) that meet state mandated requirements
Must love hospitality and be people-obsessed
Strong understanding of how to teach new team members to be a productive and efficient part of the organization
Must have the ability to prioritize and multi-task within a fast-paced environment
Must be a forward-thinking problem solver with a strong work ethic
Strong interpersonal skills and independent judgment in prioritizing tasks to meet or exceed deadlines
Strong written and communication skills
Must have flexibility to work outside business hours when needed (i.e. weekend, holiday, and evening availability)
Required to travel frequently between local studios and to HQ on a quarterly basis
1 year of Glowbar experience preferred
Your Glow Package (Compensation & Benefits):
Annual compensation increase eligibility
Annual bonus potential tied to company EBITDA performance
Medical, dental, and vision insurance largely covered by Glowbar
Unlimited paid time off and sick leave
6 paid holidays
DailyPay — access part of your paycheck before payday at no cost
Disability, accident, critical illness, and life insurance coverage
Employee Assistance Program (EAP) with free mental wellness support
Commuter benefits to help save on transit and parking
Free annual Glowbar membership ($900 value) and two annual guest passes ($190 value)
25% employee discount off skincare products
$150 employee referral bonuses for bringing great people to the team
$15 product credit for every first-time client you refer
Working Conditions:
Our training program is an energetic, on-your-feet environment. You should be comfortable with:
Standing, walking, and moving throughout your training
Bending, reaching, and lifting up to 15 lbs
Stairs, varying temperatures, and the occasional humidity of a laundry room
We’re the DOPEST - and we mean it. Join us, and let your career truly glow!
Skills Required
- 3+ years of esthetics experience or industry-related training experience with a proven record of superior client service
- Valid esthetics license with 600+ hours of training meeting state requirements
- Strong understanding of how to train new team members for productivity and efficiency
- Ability to prioritize and multitask in a fast-paced environment
- Forward-thinking problem-solving skills and strong work ethic
- Strong interpersonal skills and independent judgment
- Strong written and verbal communication skills
- Flexibility to work weekends, holidays, and evenings when needed
- Frequent travel between local studios and headquarters on a weekly basis
- 1+ year of Glowbar experience
- Specialized certifications, unique skills, or relevant experiences
What We Do
Glowbar is a skincare facial studio offering customized, clinical-grade 30-minute treatments administered by licensed estheticians. Its approach tailors facials to individual skin concerns and aims to make professional skincare effective, accessible, and convenient without confusing menus or costly add-ons. The company also provides recurring, membership-based facial care, helping clients pursue consistent skin routines through expert treatments and personalized recommendations at its studios.
