Biz Ops

Reposted 4 Days Ago
New York City, NY, USA
In-Office
Junior
Healthtech • HR Tech • Conversational AI
Phoebe is modernizing America's home healthcare infrastructure.
The Role
The role involves supporting the CEO with various tasks including project management, communication, and internal prioritization in a rapidly changing environment.
Summary Generated by Built In

About Phoebe

Phoebe is modernizing America's home healthcare infrastructure. This is the coordination layer for one of the largest labor markets in the country.


About the role

You'll work directly with Justin (CEO) as a force multiplier - making sure the highest-leverage work actually gets done. You'll have visibility into everything: product, sales, customers, investors. You'll sit in the room for the important conversations, then own the follow-through.

The scope changes constantly. One week you're closing out compliance paperwork, the next you're running a customer implementation, the next you're prepping investor materials. You build context fast, figure things out without being told how, and don't let things slip through the cracks.

This is a high-trust, high-autonomy role for someone early in their career who wants to learn how companies actually get built - by doing the work, not watching it happen.


What you'll do

  • Own the workflows and projects that keep the CEO and company moving

  • Sit in on customer, investor, and partner meetings - prep beforehand, drive follow-up after

  • Manage internal priorities and make sure decisions turn into actions

  • Write key communications on behalf of the CEO

  • Own cross-functional projects that don't fit neatly anywhere else

  • Be the person who makes problems disappear


Who you are

  • 1-3 years in consulting, banking, or a high-output role at a startup

  • Relentless follow-through - you don't drop balls

  • Comfortable with ambiguity - you figure things out

  • Strong written communication

  • High agency, low ego


Nice to have

  • Healthcare or B2B SaaS experience

  • You know what function you eventually want to own


What we offer

  • See how a company gets built from the CEO's vantage point

  • Competitive salary with above-market equity

  • Small team where your work directly moves the needle

  • In-person in NYC (Chinatown / LES) - we work in the same room

  • Path to grow into whatever function fits you as we scale

Skills Required

  • 1-3 years in consulting, banking, or a high-output role at a startup
  • Strong written communication
Am I A Good Fit?
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The Company
HQ: Allentown, PA
10 Employees

What We Do

What is Phoebe? Phoebe builds AI teammates for home health: the coordination layer for one of the largest labor markets in the country. Phoebe is an AI scheduling assistant that works alongside homecare agencies' existing EHR to help schedulers confirm and fill open shifts. The U.S. medical staffing market is $25B+ and growing, with strong demographic tailwinds as America ages. AI is changing how staffing works, and we’re building to lead that transition. As more agencies and caregivers use Phoebe, the platform gets more valuable.

Why Work With Us

We're growing fast and recently raised $9.5M from Slow Ventures and Quiet. We’re a small team, we move fast, and we’re focused on turning early traction into a durable business. The company is founded by multiple second-time founders to learn from - Justin (CEO) sold Bayes (YC S19) to Airtable. Dave built and sold Kamana, an app for travel nurses.

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