Billing Specialist

Essential Responsibilities

1. Provide excellent customer service.
2. Excellent organizational and communication skills, and the ability to work independently and as part of a team.            
3. Entering new accounts into the data system.
4. Closing accounts.
5. Service level changes.
6. Managing customer accounts.
7. Resolve billing issues, such as discrepancies and disputes.
8. Assist with other accounting and finance functions as needed.
9. Collaborate with other departments to ensure accurate and timely reporting and analysis.
10. Maintain a working knowledge of company and industry products and services.
11. Ensure compliance with account and financial regulations and policies.

Knowledge, Skills & Abilities

Knowledge of:

• Accounting and financial principles and practices.
• Modern office practices and procedures including the use of standard computer programs such as Microsoft Word, Excel, Outlook, Search Engines.
• Trash, recycling and organics industry.
• Written and communication skills.
• Billing cycles and data entry.

Ability to: 

• Pay attention to detail.
• Work independently and as part of a team.
• Manage multiple priorities and meet deadlines
• Communicate professionally with customers.
• Manage the status of accounts and balances and identity inconsistencies.
• Respond to customer inquiries regarding billing and payment.
• To be productive without oversight.

Qualifications

1. High School Diploma or GED required
2. Bachelor’s Degree preferred
3. Minimum of 2-3 years of experience in billing, accounting or related field

Supplemental Information

Universal Waste Systems celebrates diversity and is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.