Billing Specialist - CSR08

Posted One Month Ago
Hiring Remotely in United States
Remote
Entry level
Energy • Utilities • Solar • Renewable Energy
The Role
Handle residential solar billing inquiries, resolve customer billing concerns, update customer records, apply college-level math, and support fast-paced team operations while learning solar billing processes.
Summary Generated by Built In

Billing Specialist

WHO WE ARE:

Starting in 2009, Momentum Solar has become the fastest growing and top residential solar company in the nation, redefining solar energy. Momentum’s team culture has often been described as a fast-growing family of ambitious, performance-driven people. Most of our employees love to maximize teamwork, communication, and fun, which truly embodies the “work hard, play harder” culture. We believe in saving the planet. WE BELIEVE IN SOLAR!

 

Job Duties:

  • Become a Subject Matter Expert on Solar Technology and Renewable Energy billing

  • Ability to apply college level math skills using fundamental properties to solve equations and using algebraic techniques to solve problems.

  • Fluent at handling customer issues with patience and poise to bring resolution to billing concerns

  • Update company database by inputting information from each call and keeping customer fields current

  • Flexible work schedule to meet customer needs

  • Adaptable to learning new processes and procedures

  • Reliable, dependable, and accountable

  • Excellent time management skills, organizational skills and the ability to adapt to changing demands

 

Requirements:

  • Intermediate knowledge of Excel & other Microsoft software required

  • Solar Industry Experience

  • Bi-lingual preferred (Spanish & English- verbal & written)

  • Candidate must be able to work in a team environment

  • Must have a "team first" attitude

  • Meticulous attention to detail

  • Able to excel in an extremely fast paced environment

  • Ability to handle many different types of personalities

  • Must be able to take direction from senior management

  • Bachelor’s Degree or Equivalent work experience


Momentum Solar is an Equal Opportunity-Affirmative Action Employer – Minority / Female /Disability / Veteran / Gender Identity / Sexual Orientation / Age.

Skills Required

  • Intermediate knowledge of Excel and Microsoft Office
  • Solar industry experience
  • Bilingual Spanish and English (verbal and written)
  • Ability to work effectively in a team environment
  • Team-first attitude
  • Meticulous attention to detail
  • Ability to excel in an extremely fast-paced environment
  • Ability to handle many different types of personalities
  • Ability to take direction from senior management
  • Bachelor's degree or equivalent work experience
  • College-level math and algebra problem solving skills
  • Fluent customer issue resolution with patience and poise
  • Flexible work schedule to meet customer needs
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The Company
1,386 Employees
Year Founded: 2009

What We Do

Momentum Solar is a premier residential solar provider in the United States, specializing in the engineering, installation, and activation of customized solar energy systems. Founded in 2009, the company helps homeowners transition to renewable energy by providing high-quality solar panels and battery storage solutions to lower electricity costs and ensure energy security during power outages.

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