Position Summary:
Reporting directly to the Firm’s Senior Billing Manager, the Billing Manager is responsible for managing a team of Billing Specialists who handle processing the legal billing and related needs for the Firm.
Key Responsibilities:
- Manage team of Billing Specialists (approximately 12 team members).
- Perform annual performance evaluations.
- Assist with training of new Billing Specialists.
- Assist team of Billing Specialists with daily questions and issue resolution.
- Distribute monthly reports to team of unresolved eBilling items and ensure team members review and resolve all issues; assist team members with resolution as needed.
- Perform audits of Firm invoices to ensure timeliness and accuracy.
- Analyze issues and work with Senior Billing Manager to implement process improvements.
- Assist attorneys and legal assistants with client inquires and reporting requests.
- Assist Senior Billing Manager with special projects and requests.
- Assist Senior Billing Manager with preparing for and leading team meetings & trainings.
- Manage special projects and coordinate between team members to complete projects.
- Other duties as assigned, including assisting other Billing Managers with responsibilities.
Job Requirements:
- Bachelor’s degree, required.
- Experience in law firm administration.
- Proficient in Microsoft Office, with a strong emphasis in Excel.
- Excellent oral and written communication skills.
- Accuracy, attention to detail and strong organizational skills.
- Ability to work under pressure in a fast-paced environment.
- Ability to use critical thinking and problem-solving skills.
- Must be a forward-thinker and have an innovation mindset.
- Strong time-management skills and ability to multi-task.
- Strong client service focus and ability to work effectively in a team environment.
- Self-motivation and ability to work with minimal supervision.
- Various physical activity may be required.
Why Join Bradley?
We offer more than just a job — we provide a place to build your career. Bradley offers:
- Competitive salaries, commensurate with experience.
- Comprehensive benefits including medical, dental, vision, life, disability, and retirement.
- Professional development support, including CLE tracking and training programs.
- A collaborative, inclusive, and supportive culture
Bradley is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity or expression), marital status, age, physical or mental disability, veteran status, genetic information, or any legally protected status.
Skills Required
- Bachelor's degree
- Experience in law firm administration
- Proficiency in Microsoft Office, especially Excel
- Excellent oral and written communication skills
- Accuracy, attention to detail, and strong organizational skills
- Ability to work under pressure in a fast-paced environment
- Critical thinking and problem-solving skills
- Forward-thinking and innovation mindset
- Strong time-management and multitasking skills
- Strong client service focus and ability to work effectively in a team environment
- Self-motivation and ability to work with minimal supervision
- Ability to perform various physical activities as required
What We Do
Bradley designs and manufactures commercial washroom products and solutions for commercial, institutional, and industrial building markets worldwide. Its portfolio includes touchless handwashing fixtures, showers, emergency eyewash and drench-shower equipment, washroom accessories, partitions, lockers, and electric tankless heaters. The company focuses on creating hygienic, functional, efficient, and safe public environments, while designing plumbing products to conserve water, materials, and energy and provide user comfort and efficiency.
