The Role
Prepares accurate customer invoices using the correct legal entity and approved commercial terms. Reviews contracts and commercial documents, tracks billing milestones, identifies missing documentation, expired contracts, disputes, and billing holds, and coordinates with Sales and Delivery to resolve issues. Processes authorized credit and debit notes while maintaining documentation for invoice cancellations and amendments. Escalates deviations from contractual terms to the Revenue Manager.
Summary Generated by Built In
1.Prepare and raise customer invoices accurately and within agreed billing timelines.
2.Ensure invoices are raised from the correct SISA legal entity based on the contractual arrangement.
3.Contract to Bill review:
Review commercial documents before initiating billing.
Maintain a billing tracker for all active contracts and customers.
Identify:
- Contracts due for billing
- Upcoming billing milestones
- Expired contracts
- Missing POs
- Missing SOWs / work orders
- Billing disputes
- Billing holds
4.Coordinate with Sales and Delivery teams to resolve billing-related documentation gaps.
5.Ensure billing is consistent with approved commercial terms.
6.Escalate any deviation from contractual terms to the Manager – Revenue .
7.Process credit notes / debit notes based on approved authorization.
8.Maintain proper documentation and approval for all invoice cancellations and amendments.
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The Company
What We Do
Infosec is a cybersecurity education company that helps IT and security professionals advance their careers and helps employees become safer online at work and home. Its offerings include Infosec Skills, with more than 1,400 hands-on cybersecurity courses and instructor-led certification boot camps, and Infosec IQ, which provides security-awareness training. Its mission is to equip individuals and organizations to outsmart cybercrime.
