Manage billing process and prepare billing for the Aleph home health and adult day care programs. This in person role serves as a liaison between customers, Aleph scheduling department and finance. The billing analyst demonstrates compassion, patience and kindness when assisting elderly clients and their families. The role requires clear communication, empathy and professionalism to help clients understand billing information, address concerns and navigate financial processes with confidence and dignity.
This is an on-site position based in Cherry Hill, NJ.
Responsibilities:
Accounting/Billing:
- Generate, review and process customer invoices accurately and on schedule.
- Analyze and resolve billing issues and account discrepancies.
- Process and submitting of Long-Term Care (LTC) claims.
- Provide quality control and reconciliation of: Aide care notes, hours, and mileage for LTC, Claims, JFCS and Congregate invoices.
- Transition all willing clients to Autopay ACH/Credit Card payments.
- Support the Home Health Aide Payroll Process by reconciling and inputting client mileage into eRSP for payroll extraction.
- Prepare upload files to get A/R information into Sage Intacct.
Client/Staff Communications:
- On-boarding New Client calls
- Communicate billing information clearly and respectfully to elderly clients and their families.
- Create end-of-year reports for clients to submit with tax filing (upon request from client)
- Foster positive relationships with clients, families, scheduling department, finance through courteous and empathic service.
- Monitor accounts receivable and support collection efforts with sensitivity and professionalism.
- Work closely with the Aleph team to provide exemplary customer service to them as well as clients.
Administrative Tasks:
- Other duties as assigned.
Required Education/Experience:
- Associate degree in accounting, finance or business at a minimum. Bachelor’s degree preferred.
- Additional coursework or certifications in medical billing, accounting or healthcare finance are a plus.
- Strong organizational skills
- Minimum 2+ years of bookkeeping or accounting experience
- Knowledge of MS Office products
- Strong Microsoft Excel user
- Knowledge of Long-Term Care Insurance helpful
Benefits include: Generous PTO; Medical, dental, and vision care included; 403b plan eligible; Group term life insurance; Voluntary disability insurance plan; FSA & HSA options available; Gym membership included and other employee discounts are available.
EEO Statement:
The Jewish Federation of Southern New Jersey, and our family of agencies, is an Equal Employment Opportunity employer. We do not discriminate based upon a person’s actual or perceived gender, race, creed, color, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, marital/civil union status, domestic partnership status, familial status, religion, national origin, nationality, ancestry, age, veteran or military status, disability that does not prohibit performance of essential job functions, or other legally protected characteristics.
The Federation participates in the E-Verify program.
The Federation is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need assistance or an accommodation due to a disability, you may contact us via the link on this posting
Skills Required
- Associate degree in accounting, finance, or business
- Bachelor’s degree
- At least 2 years of bookkeeping or accounting experience
- Strong organizational skills
- Knowledge of Microsoft Office products
- Strong Microsoft Excel skills
- Additional coursework or certifications in medical billing, accounting, or healthcare finance
- Knowledge of Long-Term Care Insurance
What We Do
The Jewish Federation of Southern New Jersey cares for those in need, enhances Jewish life and ensures the continuity of a vibrant Jewish community locally, in Israel and around the world. The Federation, a comprehensive communal organization, is committed to promoting and enhancing Jewish life throughout Southern New Jersey. The Federation, which was founded in 1922, serves the Jewish community in Camden, Gloucester and Burlington counties. It is the third largest Jewish Federation in New Jersey. Its hub is the 108,000 square foot Harry and Jeanette Weinberg Jewish Community Campus, which opened in 1997. The Campus includes (1) the Betty and Milton Katz Jewish Community Center (JCC), which houses a wide range of recreational, fitness, social, cultural and educational programs, including senior programs, (2) the Samost Jewish Family and Children’s Service (JFCS), which provides specialized senior health, counseling and support programs, (3) The Jewish Community Foundation, the planned giving and endowment arm of the Federation, (4) Jewish Federation Publications, which provide a bi-weekly newspaper and bi-monthly magazine to the community, (5) the Jewish Community Relations Council, the human relations, public policy, and social advocacy agency of the Jewish Federation of Southern New Jersey and one of America’s most reliable and steadfast allies of the State of Israel, (6) the Department of Jewish Education and Continuity, which promotes and encourages Jewish enlightenment, identity and commitment, and (7) The Federation administrative offices. Jewish Senior Housing and Healthcare Services (JSHHS), an agency of the Federation, is located at the Jewish Geriatric Home, also in Cherry Hill, and operates the nursing home and three low-to-moderate income apartment buildings and adult day care programs. (www.jewishsouthjersey.org)
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