Position Overview
We are seeking a high-performing Business Manager – North America to join our team on a part-time basis. In this role, you will be responsible for driving business growth, managing client relationships, and expanding our footprint within North American accounts—specifically targeting clients requiring IT Services and SAP Solutions.
This position operates remotely from India during North American business hours (night shift in IST). The ideal candidate brings a proven track record of managing US/Canada clients, closing deals in the IT/SAP domain, and driving revenue growth.
Key Responsibilities
- Client Relationship & Account Management:
- Build, maintain, and expand strong relationships with enterprise and mid-market IT & SAP clients across North America.
- Serve as the primary point of contact during US business hours to resolve client queries, track engagement deliverables, and ensure high client satisfaction.
- Business Development & Revenue Growth:
- Identify upsell, cross-sell, and new project opportunities within existing accounts and target prospective clients in the region.
- Lead sales pitches, proposal development (RFPs/RFIs), contract negotiations, and SOW execution for IT/SAP services.
- SAP & IT Service Delivery Alignment:
- Leverage deep industry awareness of SAP modules (e.g., S/4HANA, ECC, SuccessFactors, SAP BTP) and IT service models (managed services, staff augmentation, project delivery) to speak credibly with client stakeholders (CIOs, IT Directors, Program Managers).
- Coordinate between offshore technical teams in India and client-side leaders in North America to ensure smooth delivery alignment.
- Pipeline & Strategic Management:
- Manage and report on the sales pipeline, account roadmaps, and key revenue metrics.
Key Qualifications & Skills
- Experience:
- Minimum 6+ years in Business Development, Account Management, or Business Management within the IT Services industry.
- Mandatory: Direct experience working with North American enterprise clients.
- Mandatory: Background in selling or managing SAP solutions/services and general IT/Software consulting services.
- Communication & Cultural Alignment:
- Exceptional verbal and written English communication skills with strong business acumen tailored to North American corporate culture.
- Proven ability to engage C-level executives, directors, and technical stakeholders.
- Availability & Shift Requirements:
- Willingness and ability to work regularly during US Night Shifts (e.g., 6:00 PM IST to 11:00 PM IST or similar part-time night window).
- Work Setup:
- Fully equipped remote setup (high-speed internet, power backup, quiet workspace).
Nice-to-Have Qualifications
- Pre-existing network of IT/SAP client contacts in the North American market.
- Prior experience in hybrid engagement models (Onsite-Offshore delivery).
Familiarity with sales CRMs (Salesforce, HubSpot) and proposal tools
Skills Required
- Minimum 6 years of experience in business development, account management, or business management within the IT services industry
- Direct experience working with North American enterprise clients
- Experience selling or managing SAP solutions and services
- Experience with IT or software consulting services
- Exceptional verbal and written English communication skills
- Ability to engage C-level executives, directors, and technical stakeholders
- Willingness and ability to work regularly during US night-shift hours
- Fully equipped remote setup with high-speed internet, power backup, and quiet workspace
- Pre-existing network of North American IT or SAP client contacts
- Experience with hybrid onsite-offshore engagement models
- Familiarity with Salesforce, HubSpot, and proposal tools
What We Do
We started the organization with a vision of some of the top technology professionals in the industry to carve a niche for the next generation solutions as well provide that breeze of fresh air in emerging technology which will help our client think out of the box and provide rapid go to market solutions . The complex technology solutions and global multilingual programs roll out have been hall mark of success for our team. Our key team members are all hands on professional who have the vision and experience of having grown and developed the business from scratch. The have been the guiding power and light behind taking the company to the next level. The management of the organization has an average of over 20 years of experience in starting and running IT companies in the J2EE segment and ERP segment in North America , Australia , EMEA and Europe. The management actively guides the company to make strategic decisions and move forward and make the right decisions . We provide path breaking solutions and consultants who will fit, meet and exceed your requirements. Our focus is primarily in SAP, Oracle, IBM and MS technologies with expertise in technology verticals like cloud, big data and mobility. SAPSOL Technologies Inc . is currently funded by private investment from our management and some external investors. We are open to innovative proposals as well as funding the next generation of solutions for other start-up companies who have a great idea but are unable to leverage
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