BDC Sales Representative

Posted 2 Days Ago
Be an Early Applicant
Lumberton, NC, USA
In-Office
Entry level
Automotive • Retail
The Role
Answer and qualify incoming phone and online leads, book showroom appointments, record CRM notes, collaborate with BDC team, promote vehicle features, meet targeted goals, and follow company policies.
Summary Generated by Built In

BDC Sales Representative

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. 

Job Summary

The BDC Sales Representative will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.

Responsibilities:

  • Promote and seek out opportunities to deliver a top-notch customer experience.

  • Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations.

  • Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM.

  • Complete phone calls as assigned by the BDC Manager.

  • Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles.

  • Stay informed about new products, features, accessories, etc., and their benefits to customers.

  • Comply with all company policies, procedures and safety standards.

  • Other duties as assigned.

Qualifications:

  • Strong customer service, communication skills, computer and basic math skills.

  • Self-motivated with the ability to set and achieve targeted goals.

  • Organizational and time management skills.

  • Clean driving record and valid driver’s license.

We offer best in class industry benefits:

  • Competitive pay 

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Vehicle Purchase Discounts

  • Employee Discounts on Parts and Service Repairs

  • Aggressive Employee Referral Program with Bonus Opportunities


You must be at least 18 years of age to apply.  We are an equal opportunity employer and a drug-free workplace.


Skills Required

  • Strong customer service skills
  • Strong communication skills
  • Basic computer and math skills
  • Self-motivated with ability to set and achieve targeted goals
  • Organizational and time management skills
  • Clean driving record and valid driver's license
  • Minimum age 18
  • Ability to use or learn CRM to document leads and notes
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The Company
26 Employees

What We Do

Lumberton Honda is a professional motor vehicle dealership located in Lumberton, North Carolina. The company specializes in the sale of new and pre-owned Honda vehicles, offering a diverse selection of models tailored to customer needs. Beyond sales, they provide extensive automotive maintenance and repair services, including battery and brake service, electrical repairs, and engine diagnostics to ensure vehicle longevity and safety.

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