BDC Representative

Posted 22 Days Ago
Be an Early Applicant
Bentonville, AR, USA
In-Office
Entry level
Automotive • Retail
The Role
Generates and follows up on automotive sales leads through outbound and reactive customer contact. Uses CRM software to maintain customer information and engagement records, schedules vehicle demonstrations and appointments, helps customers identify suitable vehicles, and follows up to ensure satisfaction. Handles high-volume calls and emails while adhering to dealership policies and procedures.
Summary Generated by Built In

Job Summary:
George Nunnally Chevrolet is currently seeking an enthusiastic,  Business Development Center Representative to cultivate relationships with potential and current customers through proactive and reactive outbound calling. The successful candidate will be dedicated to providing exceptional customer service and maintaining customer satisfaction.
Compensation & Benefits:
Full-time position with competitive competition and commission incentives. Full benefits package including medical, dental, and vision insurance, paid holidays, and 401k.
Responsibilities:
• Generate sales leads and follow-up on leads generated from the internet or other sources.
• Utilize customer relationship management software to enter customer information, establish and maintain customer relationships, and track customer engagement efforts

• Schedule demonstrations and follow-up appointments 
• Assist customers in identifying vehicles that meet their lifestyle, budget, and car needs.
• Follow up with customers to ensure customer satisfaction 
• Adhere to dealership policies and procedures.
Requirements:
• Strong knowledge and understanding of automobile sales, products, and services.
• Excellent customer service and communication skills.
• Ability to work with customers as well as managing a high volume of phone calls and emails.
• Familiarity with MS Office and CRM software.
EEOC Statement:
George Nunnally Chevrolet is an equal opportunity employer, and encourages applications from all qualified individuals regardless of race, gender, sexual orientation, gender identity, religion, national origin, disability, age, or any other status protected by applicable laws.

Skills Required

  • Strong knowledge and understanding of automobile sales, products, and services
  • Excellent customer service and communication skills
  • Ability to work with customers and manage a high volume of phone calls and emails
  • Familiarity with Microsoft Office and CRM software
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The Company
58 Employees
Year Founded: 1986

What We Do

George Nunnally Chevrolet is a family-owned Chevrolet dealership in Bentonville, Arkansas, serving customers throughout Northwest Arkansas. It sells new and pre-owned Chevrolet cars, trucks, and SUVs, offers financing and online buying options, and provides vehicle maintenance, repairs, tires, parts, and service through a large facility. The dealership emphasizes long-term customer relationships, safety inspections, exceptional service, and community involvement for local drivers.

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