Tidelands Ford is currently looking for an experienced BDC Representative to join our team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
- Previous automotive BDC experience is required.
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver’s license
- Medical Insurance, first of the month following 60 days of employment
- Dental, Vision, Basic Life Insurance and Disability options
- 401K + Employer Contribution
- Paid Time Off
- Closed on Sundays
- Paid Holidays
If you have automotive BDC experience, strong communication skills, and know how to turn leads into appointments, we want to hear from you!
Skills Required
- Previous automotive BDC experience
- Excellent communication skills
- Strong computer skills
- Valid driver's license
- Collaborative, team-oriented attitude
- Prompt and courteous demeanor
- Positive and hardworking personality
What We Do
Tidelands Ford Lincoln is a premier new and used car dealership located in Pawleys Island, South Carolina. They offer a comprehensive selection of new Ford and Lincoln vehicles, including the prestigious Black Label line, and a large inventory of Certified Pre-Owned vehicles. The dealership is part of the family-owned Higginbotham Automobiles, focusing on providing a high-quality and stress-free car-buying experience.
