Auction Administrator

Posted 2 Hours Ago
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Fort Wayne, IN, USA
In-Office
Entry level
Professional Services • Real Estate
The Role
Manages onsite auction administration, including bidder registration, transaction processing, purchase tracking, payments, auction reports, follow-up communications, phone coverage, and registration setup. Provides excellent customer service, coordinates transaction flow, handles financial information accurately, and performs general office and errand duties. Requires strong organization, communication, judgment, multitasking, attention to detail, and comfort with technology.
Summary Generated by Built In
Company Description

Scheerer McCulloch is dedicated to handling everything from the sale or auction of a home and personal belongings, to packing, moving and unpacking in the new home. We treat our customers with kindness and professionalism throughout the process, which has given us a solid reputation we continually strive to maintain. Our auctions are growing in popularity as we lead the way with new technologies that bring bidders from around the world to our live, local auctions. 

Job Description

The Part-time Auction Administrator is responsible for managing the smooth, efficient, accurate administration of our onsite auctions. This person performs a variety of tasks related to managing the transactions involved in getting bidders registered, communicating the process, tracking purchases and handling payments. Positive client interaction is an important facet of this job, in addition to handling all aspects of the transactions from start to finish. 

There are also office duties included in this position. Auction reports, follow up communications with bidders and clients, answering phones, and other tasks as needed are required. 

Hours are flexible to meet demands, but on auction days they will go from 2:00 - 8:00 pm on weekdays, and weekend mornings.

DUTIES INCLUDE

-Setting up auction registration tables

-Setting up electronic system for recording sales (will be trained on software)

-Managing efficient flow of transactions

-Completing auction reports

-Running errands

-Attending required staff meetings

-Performing other duties as requested by the supervisor and president

-Excellent customer service

-Organization and time management

-Top-notch attention to detail

-Excellent verbal and written communication

Must posses the ability to analyze problem situations in depth; using judgment, discretion, and independence.

Must be able to juggle several tasks simultaneously, using good judgment in working with customers and prioritizing and completing work assignments.

Qualifications

This person must be: 

-Someone who enjoys auctions

-Organized

-Comfortable with technology

-Good with people 

-Honest and accurate with financial transactions.

Additional Information

GENERAL JOB REQUIREMENTS FOR ALL EMPLOYEES

  1. Supports the mission of Scheerer McCulloch.
  2. Reports to immediate supervisor, department manager, or President.
  3. Attends work as scheduled, maintains acceptable personal appearance / hygiene and keeps the work area in a neat, clean, and orderly condition.
  4. Understands and complies with job performance requirements.
  5. Demonstrates good judgment in the performance of job duties.
  6. Supports customer service efforts and initiatives while exhibiting quality customer service behavior.
  7. Demonstrates kindness, tact, and courtesy toward all customers, family members, colleagues, outside vendors, and other visitors to Scheerer McCulloch.
  8. Treats all matters concerning the company, facilities, staff and customers with strict confidentiality. 

Skills Required

  • Enjoys auctions
  • Organized
  • Comfortable with technology
  • Good with people
  • Honest and accurate with financial transactions
  • Excellent customer service skills
  • Organization and time management skills
  • Top-notch attention to detail
  • Excellent verbal and written communication
  • Ability to analyze problem situations using judgment, discretion, and independence
  • Ability to multitask, prioritize, and complete assignments
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The Company
20 Employees
Year Founded: 2006

What We Do

Scheerer McCulloch Auctioneers provides turnkey senior-relocation and auction services in the Midwest. Its full-service operation helps clients downsize, pack, move, clean, and sell homes and personal property, while also offering auctions, real-estate sales, appraisals, antiques sales, and removal services. The company serves Indiana, Ohio, and Michigan and aims to reduce the stress of estate settlement and relocation while maximizing clients’ revenue.

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