About Branch
Branch is a leading AI-powered lending fintech with 50M+ downloads across India and Africa. We use alternative data and machine learning to expand financial access for millions of people traditionally excluded from the formal financial system. Founded by the former CEO of Kiva.org and backed by leading investors including Andreessen Horowitz, Visa, and the IFC, Branch combines mission-driven impact with world-class technology and scale.
In India, Branch operates as a regulated digital lending institution and Middle Layer NBFC, building trusted and accessible financial products for millions of customers across the country. Our 250+ member India team is growing rapidly and works across technology, data science, risk, product, and operations to solve high-impact problems at scale.
Certified as a Great Place to Work in 2025, Branch offers the opportunity to build meaningful careers while shaping the future of inclusive fintech in one of the world’s fastest-growing digital economies.
About the role
Branch launched its lending business in India in 2019 and has seen rapid adoption and growth. We are growing our product and engineering team in India. As part of the product team, you will work closely with our global engineering team (distributed across three continents) to strengthen the capabilities of our existing product and build out new products for Branch.
As a company, we are passionate about our customers, fearless in the face of barriers, and driven by data. As a product-driven org, we value bottom-up innovation and decentralized decision-making. We believe the best ideas can come from anyone in the company, and we create an environment where everyone feels empowered to propose solutions to the challenges we face. As a Product Manager, you will help the team achieve its goals through deep product work and servant-style leadership.
Responsibilities
- Obsess over the customer. Understand customer problems through data analysis, user research, and direct customer feedback.
- Turn ambiguity into clarity. Break complex business problems into clear product opportunities and actionable roadmaps.
- Build products people love. Define product requirements and partner closely with Engineering and Design to deliver high-quality solutions.
- Experiment relentlessly. Design experiments, analyze results, and use evidence—not opinions—to make product decisions.
- Own outcomes, not outputs. Track product performance through metrics, identify opportunities, and continuously improve customer and business outcomes.
- Win as one team. Collaborate with Risk, Operations, Data Science, Compliance, Design, and Engineering to solve customer problems together.
- Expand what's possible. Evaluate and manage third-party partnerships and integrations that accelerate our roadmap.
- Shape the future. Contribute to product strategy by identifying opportunities that create long-term value for our customers and the business.
Within your first year, you'll likely have:
- Shipped multiple customer-facing product improvements.
- Independently owned one or more product initiatives.
- Designed and analyzed experiments that influenced roadmap decisions.
- Improved key business metrics such as conversion, activation, repayment, retention, or operational efficiency.
- Become a trusted partner to Engineering, Design, Risk, and Operations teams.
About you
- You thrive in ambiguity. Demonstrated the ability to manage projects, bring clarity to ambiguous questions, and chart a path forward.
- You think in numbers. Top-notch analytical abilities. You can measure initiatives quantitatively, and you draw actionable insights to guide decisions.
- You elevate the team. You know that startups are a team sport. You listen to others, speak your mind, and ask the right questions. You are a great collaborator and teacher. Effective written communication skills and the ability to work with remote teams are essential.
- You never stop learning. You are eager to learn new skills, solve complex problems, and work closely with diverse teams, including Design and Engineering.
- You have a bias for action. You are resourceful. You know how to do more with less, and you've worked on lean teams that have had a large impact. You are not afraid of big challenges, and you do whatever it takes to get the job done.
Additional Criteria
- 1 to 3 years of total experience
- Experience with Fintech industry would be good, but not a must-have
Benefits of Joining
- Competitive salary and equity package
- Fast-paced, collaborative, and high-autonomy work culture
- Hybrid work setup designed for flexibility and work-life balance
- Fully paid group medical insurance and personal accident insurance
- Generous paid time off, plus company-declared public holidays
- Fully paid parental leave for fathers and non-birthing parents (12 weeks), in addition to 26 weeks of statutory maternity leave
- Monthly WFH stipend, along with a one-time home office setup budget
- $500 annual professional development budget
- Quarterly social meet-ups and sponsored monthly team lunches
We’re looking for more than just qualifications -- if you’re unsure that you meet the criteria but identify with our vision of providing equal opportunity to everyone to access financial services, please do not hesitate to apply!
Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law.
Skills Required
- 1 to 3 years of total professional experience
- Strong analytical abilities and ability to measure initiatives quantitatively
- Ability to manage projects and bring clarity to ambiguous problems
- Effective written communication skills
- Ability to collaborate effectively with remote, diverse, and cross-functional teams
- Ability to work closely with Design and Engineering teams
- Resourcefulness and bias for action in lean teams
- Fintech industry experience
What We Do
Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Nairobi, Mumbai and Bangalore, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world's emerging middle class to access banking options and achieve financial flexibility. Branch's mission-driven team is led by founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. Most recently, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms.
