Description
About PCDC
Quality primary care is transformative and a cornerstone of healthy, thriving communities. PCDC is a nationally recognized 501(c)(3) community development financial institution that provides capital financing, expertise, and advocacy to expand primary care access and advance health equity in the communities that need it most. Built on 30 years of experience, PCDC is a statewide convener and primary care expert that brings safety net providers together to develop the care models and business practices they need to remain strong, sustainable organizations.
About the Role
PCDC is seeking an Assistant Vice President (AVP) to help manage and grow its consulting business, in partnership with the Vice President (VP). This role oversees several service lines within the practice, each led by its own director, and splits time across three kinds of work: Internal administration, business development (New York and broader Northeast), and service line oversight. The Consulting unit supports primary care providers across all settings to strengthen their quality of care and their financial viability.
Recent example NY engagements led by PCDC’s consulting team include:
- Leading a Mother Cabrini Health Foundation-funded learning collaborative to improve FQHCs’ integration of behavioral health and performance in key BH quality measures.
- Leading a New York City-wide, intersectoral project, funded by the Novartis Foundation, to drive measurable improvement in cardiovascular health screening and outcomes.
- Developing the skills and comfort of IPA-employed practice liaison staff to drive quality improvement within their assigned network practices.
- Developing the primary care strategy for a Medicaid-funded Social Care Network; and
- Driving improvement in a FQHC’s revenue cycle KPIs through 1:1 practice coaching.
This is a working leadership role, not a purely strategic one. The AVP stays close enough to each service line to know what is happening in it, while carrying real accountability for growing the business and keeping it running well day-to-day.
Key Responsibilities
Service Line Oversight & Strategy (30%)
- Guide strategy and product innovation across PCDC's Consulting service lines (primary care operations, financial sustainability, and population health).
- Oversee the practice's service line directors and their teams.
- Review service line performance regularly: delivery quality, staff capacity, and financial health.
- Resolve cross service line coordination issues before they become client facing problems.
- Partner closely with the Director of Consulting Practice Management and Operations on pricing, capacity planning, and the systems that keep the practice running well.
- Support each service line director's growth in their role, including scope and title changes as their lines mature.
Business Development (50%)
- Own a personal book of business development, focused on new and expanded client and funder relationships in New York and the broader Northeast.
- Scope, price, and push forward potential projects with clients and funders across Population Health, Clinical Operations, and Financial Sustainability service lines (areas of PCDC’s expertise).
- Identify and create opportunities for innovative intersectoral partnerships that further PCDC’s mission and revenue opportunities, including relationships among funders, government agencies, providers, and community organizations.
- Support service line directors and consultants in their own business development efforts, particularly expanded, repeat, and referred business.
- Develop strategic relationships with vendors, trade associations, and other consultancies that increase PCDC's visibility, improve conversion rates, and build responsiveness to PCDC's target markets.
- Represent PCDC's consulting business at conferences, in funder conversations, and in other external settings that build visibility and pipeline.
- Partner with the VP on the overall growth strategy for the consulting business, including how it positions itself relative to comparable firms.
Business Unit Administration (20%)
- Manage the administrative work of running a multi service line business: Budget input, reporting, and coordination with PCDC's central office operations and finance.
- Act on behalf of the VP on administrative and operational matters when needed.
- Support hiring, onboarding, and performance conversations for service line directors, in partnership with Human Resources.
How to Apply
*For serious consideration, please submit a thoughtful cover letter, resume, and complete online application.
No Calls/ No Agencies
Requirements
Required Qualifications
- Based in New York State.
- Bachelor's degree required. An advanced degree such as an MBA, MPH, MPA or related field, or demonstrated equivalent experience.
- Ten or more years and/or significant senior leadership experience in healthcare consulting or a related professional services setting, including experience managing other leaders.
- A track record in business development: Winning new work and growing existing client and funder relationships.
- Capable of operating across multiple service lines and funding models at once, including both fee-for-service and grant-funded work.
- Strong external relationship building skills with providers, funders, and government or health system leaders.
- Demonstrated experience in developing compelling proposals for foundation, government, and other funding stakeholders.
- Strong interpersonal and cross-functional collaboration skills; proven ability to work effectively with delivery teams, unit leadership, and a wide variety of external partners and organizations.
- Commitment to primary care as key to building healthy communities and health equity.
- Self-motivated and comfortable in a rapidly evolving, entrepreneurial environment.
- Ability to travel regionally and, at minimum, semi-annually to New York City.
Work Schedule and Travel
- Hybrid, with regular time in PCDC's Manhattan office and travel as business development and service line oversight require.
How to Apply
*For serious consideration, please submit a thoughtful cover letter, resume, and complete online application.
No calls/ No Agencies
Skills Required
- Based in New York State
- Bachelor’s degree
- Advanced degree such as an MBA, MPH, MPA, or related field, or demonstrated equivalent experience
- Ten or more years and/or significant senior leadership experience in healthcare consulting or a related professional services setting
- Experience managing other leaders
- Track record of business development, including winning new work and growing client and funder relationships
- Ability to operate across multiple service lines and funding models, including fee-for-service and grant-funded work
- Strong external relationship-building skills with providers, funders, and government or health system leaders
- Experience developing compelling proposals for foundation, government, and other funding stakeholders
- Strong interpersonal and cross-functional collaboration skills
- Commitment to primary care, healthy communities, and health equity
- Self-motivated and comfortable in a rapidly evolving, entrepreneurial environment
- Ability to travel regionally and at least semi-annually to New York City
What We Do
<p>PCDC is an unusual nonprofit loan fund. Since our founding, PCDC has leveraged $1.7 billion in financing, enabling 6 million more primary care visits and 22,000 permanent jobs in critically underserved communities nationwide. The consulting we do helps practices make every dollar go further, and our advocacy on the State and Federal level helps expand access to care.</p> <p>We like getting things done and moving fast, though we try not to break anything too much. If you want to work in an environment that encourages learning and curiosity and where almost nothing rises to the level of an emergency, we might be the place for you! It may be hard to believe, so please reach out to our Chief of Staff, Min Amodio, if you want to hear more. With a long background in startup operations and technology, she's seen the differences firsthand.</p> <p>We're growing and in the middle of a complete overhaul of systems, processes, and technology, with many successes under our belt already, and have big plans for the future; we'd love to have you with us on this journey. </p>
Why Work With Us
We've got the best of both worlds: fast-paced and technology heavy but nobody calls you after hours! Or even after 4pm, to be honest. We've got amazing staff and a culture that prioritizes a work life balance and disconnecting, and we're going through a great period of innovation and change. Come join us!
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