Pay: $23.00 – $28.00/hr + Performance Bonuses & Sales Incentives
Schedule: Full-Time (Must have open availability for peak volume hours: evenings & weekends)
Benefits: Health, Dental, Vision, Retirement Plan, Paid Time Off, & Free Monthly Massage/Facial
Are you a competitive, high-energy leader with a track record of driving sales and managing people? At Elements Massage, we are looking for an Assistant Studio Manager to run daily front-of-house operations, lead our team, and keep our booking schedule humming.
In this role, you won't be sitting behind a desk doing passive administrative work. You’ll be actively coaching staff, navigating client relationships, driving membership sales, and ensuring our studio runs seamlessly.
What You’ll DoLead & Manage Diverse Personalities: Onboard, mentor, and coach a varied team of front desk associates and service providers, maintaining a high-performing, drama-free workplace culture.
Master Client Dynamics: Act as the leadership presence in the studio—handling elevated client situations with tact, professionalism, and exceptional service standards.
Drive Membership Sales: Lead by example at the front desk, coaching staff on membership sales conversations and aggressively hitting monthly studio goals.
Optimize Operations: Manage multi-platform studio software, maximize room utilization, and play "Tetris" with the schedule to eliminate gaps.
Proven People Management: 1+ years of direct experience supervising staff, holding a team accountable, and successfully managing different working styles and personalities (Spa, Hospitality, Retail, or Fitness experience preferred).
Competitive Drive: You hate losing and love hitting targets. You thrive in a goal-oriented environment and find personal motivation in smashing sales benchmarks.
Client & Conflict Tact: Strong interpersonal maturity with the ability to maintain professional boundaries while de-escalating tough client or staff situations.
Peak Availability: Capability to work peak studio hours—including evenings and weekends—when volume is highest.
Competitive Base + Bonuses: $23–$28/hr base pay plus monthly performance bonuses tied directly to business growth.
Great Benefits: Health, Dental, Vision, Retirement plan, and Paid Time Off.
Wellness Perk: 1 complimentary 60-minute massage or facial every month.
Direct Growth: Direct mentorship from ownership on business operations, recruiting pipelines, and executive leadership strategies.
Skills Required
- At least 1 year of direct experience supervising staff
- Experience holding a team accountable and managing different working styles and personalities
- Strong interpersonal maturity and ability to maintain professional boundaries
- Ability to de-escalate difficult client or staff situations
- Ability to work peak hours, including evenings and weekends
- Competitive, goal-oriented approach with motivation to achieve sales targets
- Spa, hospitality, retail, or fitness experience
What We Do
WellBiz Brands, Inc., the preeminent beauty and wellness platform. The WellBiz Brands portfolio features category leaders including Drybar®, Amazing Lash Studio®, Radiant Waxing™, Elements Massage®, and Fitness Together®. With nearly 900 locations, WellBiz Brands is uniquely qualified to serve the growing needs of the health and beauty conscious consumer through recurring revenue experience-based brands. Backed by a management team with nearly a century of combined leadership experience, WellBiz Brands is the future of customer-centric, membership-based brands. The company has received national recognition on lists such as the Inc. 5000 Fastest Growing Companies, Entrepreneur’s Franchise 500 and Franchise Times Fast & Serious, among others.
