RequirementsKey Responsibilities
Lead assigned workstreams across financial inclusion, digital financial services, agent banking, mobile money and digital payments.
Support the design and implementation of CICO network strategies, including agent recruitment, coverage planning, liquidity management, float optimization and performance monitoring.
Contribute to last-mile payment delivery models suited to rural and low-connectivity environments.
Support digital wallet design, account-opening journeys and activation strategies that encourage regular use beyond cash withdrawals.
Apply MSC frameworks and tools to deliver accurate, practical and timely outputs.
Conduct desk research, primary research, stakeholder consultations and market assessments.
Develop research tools and coordinate fieldwork, data collection and quantitative and qualitative analysis.
Assess barriers affecting rural and female users, including phone access, digital literacy, mobility and financial autonomy.
Use financial inclusion measurement frameworks to assess access, usage and outcomes, including gender-disaggregated measures of control over financial resources.
Translate findings into recommendations for products, delivery channels and implementation approaches.
Engage government institutions, regulators, banks, payment service providers, mobile money operators, MFIs and development partners in Ethiopia.
Coordinate consultations, workshops and implementation activities with clients, partners and field teams.
Support assignments relating to financial inclusion policy, digital payments regulation and PSP engagement.
Track deliverables, timelines, dependencies and risks, escalating issues to the project lead as required.
Prepare client reports, presentations, briefs, case studies and other knowledge products.
Maintain project trackers, research records and implementation documentation.
Contribute to proposals, concept notes, technical approaches, work plans and budgets.
Support market intelligence and business development in Ethiopia and the wider East African region.
At least 6 years of relevant experience in financial inclusion, DFS, agent banking, mobile money or CICO network development within development organizations, financial service providers or consulting firms.
Direct experience delivering financial inclusion, mobile money, agent network or digital payment adoption initiatives in Ethiopia.
Demonstrated experience designing or implementing CICO strategies, agent liquidity frameworks or last-mile payment models in rural, low-connectivity Sub-Saharan African settings.
Hands-on experience with digital wallet design, account activation and initiatives that encourage sustained digital financial usage beyond cash-out.
Experience engaging Ethiopian government institutions on financial inclusion policy, digital payments regulation or PSP-related initiatives.
Strong knowledge of Ethiopia’s financial services ecosystem, including NBE, Telebirr, M-Pesa, CBE Birr, HelloCash, banks and MFIs.. Etc
Experience applying gender-inclusive approaches to address barriers faced by women and underserved users.
Ability to manage assigned work-streams independently, coordinate stakeholders and deliver high-quality outputs within agreed timelines
Benefits
Skills Required
- At least 6 years of relevant experience in financial inclusion, digital financial services, agent banking, mobile money, or CICO network development
- Direct experience delivering financial inclusion, mobile money, agent network, or digital payment adoption initiatives in Ethiopia
- Experience designing or implementing CICO strategies, agent liquidity frameworks, or last-mile payment models in rural, low-connectivity Sub-Saharan African settings
- Hands-on experience with digital wallet design, account activation, and initiatives encouraging sustained digital financial usage beyond cash-out
- Experience engaging Ethiopian government institutions on financial inclusion policy, digital payments regulation, or PSP-related initiatives
- Strong knowledge of Ethiopia’s financial services ecosystem, including NBE, Telebirr, M-Pesa, CBE Birr, HelloCash, banks, and MFIs
- Experience applying gender-inclusive approaches addressing barriers faced by women and underserved users
- Ability to manage assigned workstreams independently, coordinate stakeholders, and deliver high-quality outputs within agreed timelines
What We Do
MSC (MicroSave Consulting) is a global consulting firm advancing social, financial, and economic inclusion in the digital age. It provides research, advisory, implementation, technical assistance, and capacity-building services, partnering with governments, donors, private companies, and local businesses. Its work spans financial services, enterprise, agriculture, health, food systems, rural livelihoods, digital transformation, policy reform, and sustainable development across developing countries worldwide.
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