Assistant Manager PDC

POSITION SUMMARY: Coordinates all Parts Distribution Center functions including processing all shipping and receiving of parts, bulk oil operations, and related department items for the company and its customers. Perform work in an efficient and accurate manner to ensure customer satisfaction and company profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

1. Assist PDC Manager in arranging work schedules, resolving personnel issues, and acting as backup when necessary.
2. Create a positive environment with staff that motivates staff to work together in a cohesive, harmonious and productive manner to achieve the department goals.
3. Sort, receipt, and bill multi-site orders.
4. Assist in coordination of all shipping and receiving.
5. Verify the accuracy and quality of all inbound shipments and note any discrepancies.
6. File and track all account adjustments with venders.
7. Verify the accuracy of vendor billing.
8. Track any parts lost in transit from PDC to all sites or vice-versa.
9. Monitor oil inventory at all sites, including PDC.
10. Coordinate the maintenance of the bulk oil truck and shuttle fleet and report any driver issues.
11. Maintain the fuel log for the bulk oil truck.
12. Assist in the payroll reporting for part-time help in PDC.
13. Help maintain cleanliness and neatness of warehouse (shipping and receiving) area.
14. Assist in coordinating all building maintenance issues.
15. Maintain a safe working environment and adhere to company safety program at all times.
16. All other duties as assigned.

Customer Service Responsibilities:

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customer’s concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey’s high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customer.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience:

Individual should have a high school diploma or equivalent. Should be able to set work priorities and work independently in the absence of supervision. Must be able to understand and carryout oral and written directions. Should have the ability to multi-task and make decisions under pressure. Must have the ability to maintain high degree of motivation in team members to retain focus of providing highest level of customer satisfaction. The individual should have 1 - 2 years of related experience, steady work record, and must be able to perform each of the essential position functions.

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to get to and around the corporate office and store locations for various tasks.
• The employee would normally lift or move up to 40 lbs and occasionally lifts or moves up to 100 lbs.
• Ability to tolerate up and down movement with bending or stooping including reaching above and below shoulder height with arms and hands.
• Ability to be on one’s feet for extended periods of time.
• Ability to climb at least 15 feet on occasion.
• Ability to operate equipment or other power equipment as necessary.
• Must meet health assessment requirements.

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to dust and noise.
• The noise level in the work environment is usually moderate.
• While performing duties, the employee will be subject to indoor heating and air conditioning conditions.
• Must be able to go from office work to outside labor work throughout the day.
• While performing the duties of the job, the employee will perform extensive keystroke tasks.

This organization reserves the right to revise the essential position functions as the need arises.