Assistant Manager of Affordable Apartment Community

Posted 10 Hours Ago
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St. Petersburg, FL, USA
In-Office
Entry level
Real Estate
The Role
Assists with oversight of an affordable apartment community, including resident relations, leasing, marketing, work orders, recertifications, rental payments, applications, waiting lists, tenant files, compliance, administrative tasks, and property inquiries. Maintains LIHTC and HUD program compliance, uses RealPage OneSite, coordinates with residents, vendors, onsite staff, and corporate teams, and supports certification requirements.
Summary Generated by Built In

Description

Carteret Management Corporation is seeking a ASSISTANT MANAGER who will assist the Manager with the oversight of an affordable housing community conveniently located in St. Petersburg. This position offers full-time employment at a competitive salary with a strong benefit package including:

  • Over 4 weeks of total PAID TIME OFF per year (Holiday + PTO)
  • AFFORDABLE employee health plans with LOW monthly premiums.
  • FREE Short/Long Term Disability
  • 401K with company-PAID match

Carteret Management is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds and skills in order to best serve the communities in which we operate. Carteret fosters a learning community where employees are teachers and learners who share their knowledge to enhance each other’s growth within the company.

Property:

  • 142 units (1, 2 & 3BD)
  • LIHTC, Bond, HUD 202/SEC 8
  • 100% occupied with waiting list

Responsibilities include, but are not limited to:

  • Resident Relations: Maintain a positive, customer service-oriented approach to management with a goal of meeting resident and community needs.
  • Operations: Assist in oversight of community, including marketing & leasing, monitoring work orders, handling resident concerns or issues, working closely with resident through the recertification process, collect and enter rental payments, manage waiting list and applications.
  • Compliance: The property is a Low-Income Housing Tax Credit and HUD site; all staff must ensure that strictest compliance is maintained with all programmatic standards.
  • Administrative: maximize usage of RealPage’s OneSite software for operating efficiency. Answer phones, manage filing (work orders, tenant files, vendor files), generate mailings and tenant notices, answer and address property inquiries.

Requirements

  • Excellent customer service skills.
  • Experience with affordable programs (LIHTC & HUD) required.
  • This is a LIHTC & HUD site; the assistant manager has direct involvement with tenant files and will be required to achieve an industry certification indicating expertise within the first year of employment (i.e. TCS, C3P, HCCP, etc.)
  • Proficiency with computers, including Microsoft Word, Excel, Outlook, and RealPage OneSite
  • Ability to work cooperatively and effectively with various groups (on-site staff, vendors, corporate team, residents).

Drug-free workplace

Skills Required

  • Excellent customer service skills
  • Experience with affordable housing programs, including LIHTC and HUD
  • Achieve an industry certification such as TCS, C3P, or HCCP within the first year
  • Proficiency with Microsoft Word, Excel, Outlook, and RealPage OneSite
  • Ability to work cooperatively and effectively with onsite staff, vendors, corporate teams, and residents
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The Company
250 Employees
Year Founded: 1971

What We Do

Carteret Management Corporation is a property management company that specializes in managing apartment communities, including federally-assisted multifamily housing for seniors and persons with disabilities. They focus on communication, customer service, and competency, and foster a learning community.

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