Area Sales Manager (29612)

Why Work for Talk4Less Wireless, a Cricket Wireless Authorized Retailer?

Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the AT&T brand to life. Part of our success comes from the devotion and involvement of our CEO, and the culture he brings into the organization. The foundation of this company was built on hard work and dedication based on 3 key factors, marketing of the business, sales process, and customer service engagement. Talk4less is looking for ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, sales representatives who place an emphasis on customer service and retention above all else. We evaluate the strengths and weaknesses for each individual team member and place them in a position to succeed. Additional talents and skills are always welcome, and extra incentives may be earned if we find a way to apply it to the business but most importantly, we are looking for individuals that are coachable and willing to do the job. Join our team and be part of something great, be part of our future success.

Essential Duties and Responsibilities

Training

• Must take full time or part time employee through the New Hire Training program within their first two weeks of employment unless there is a special circumstance
• Provide daily/weekly/monthly training to all Sales Leads, Managers and Sales Consultants through effective individual/group training and effective/timely communication
• Ensure that self and store teams are current on all training's

Coaching

• Observe employee/customer sales interactions daily and provide on the spot feedback to ensure store employees are following the Selling Process.
• Engage in weekly one on one coaching sessions and quarterly rounding meetings with Sales Associates and Sales Leads, provide positive and constructive feedback and documentation
• Document positive performances or behavior when necessary (oral or written)
• Document negative performances or behavior when necessary (oral or written)
• Utilize Performance Improvement Plans to help coach people to better performance or as a tool to justify termination

Stores- Performance-Logistics

Performance

• Lead the sales team by example and increase overall profitability
• Manage Managers, Sales Leaders and Sales Associates to meet and exceed company set goals/metrics within the scorecard
• Ensure store personnel are following set policy and procedures in the store
• Ensure store employees are providing excellent customer service along with providing excellent salesmanship
• Hold weekly/bi-weekly Store Meetings

Logistics

• Ensure that stores maintain store operating hours and that schedules are written in accordance to hours and business traffic.
• Approve all schedules once written by the Store Sales manager, submit all forms and punch edits as needed
• Responsible for all daily reporting, store numbers, daily invoices, SMB leads and appointment tracking
• Provide weekly closeout results for the District Sales Manager

Weekly Overview

• Work shifts in the Stores within the Market to provide side by side selling experiences, coaching and training
• Will be responsible to punch in and out daily

Non-Essential Duties and Responsibilities

• Excellent oral and written communication skills and the ability to train and manage other employees.
• Must have high level of interpersonal and customer skills to work effectively with others, motivate employees, and elicit work output.
• Must have expert knowledge of all products and services

Supervisory Responsibilities

• Direct supervision of Store Managers

Minimum Qualifications

• Degree preferred or 4 years of wireless experience. One (1) year of relevant field experience may be substituted for every one (1) year of preferred academia
• 2 years experienced in supervising, managing and training of employees
• Strong interpersonal and communication skills
• Strong organizational and time management skills
• Self-motivated and works independently with minimal supervision
• Positive mental attitude
• Creative thinker
• Team player
• Reliable transportation, valid driver’s license and clean driving record
• Must work a minimum 5 day work week
• .

What We’ll Offer:

• Competitive paid time-off program.
• Medical, optional on monthly deduction.
• Phone service discounts.
• Development and growth opportunities.

Talk4less is an Equal Employment Opportunity Employer and a Drug Free Workplace

Bonus & Pay

Hourly pay plus bonus on sales, and monthly manager bonus upon qualification of store goals.

Job Type: Full-time

Pay: $48,000.00 - $60,000.00 per year