Aquatics Operations Manager
Position Overview
Seeking an outgoing, organized, positive, and experienced professional to serve as the Aquatics Operations Manager. The ideal candidate will have 3-5 years of experience managing a diverse team, handling high guest volume, and overseeing aquatics operations in a waterpark environment. This role requires expertise in staff management, training (including Ellis & Associates protocols), and handling day-to-day operations with a focus on safety and compliance.
Key Responsibilities
- Staff Management: Interview, hire, and train seasonal staff for aquatic operations, overseeing a lifeguard staff of 60-80.
- Oversee daily aquatics operations and ensure all aquatic areas are properly staffed and operational.
- Ensure lifeguards maintain proper scanning, surveillance, and emergency-response procedures.
- Conduct and document required safety checks, inspections, and opening/closing procedures.
- Monitor pool and attraction conditions and report maintenance or safety concerns.
- Assist with scheduling and labor management to meet operational needs and labor goals.
- Respond to guest concerns and safety incidents professionally and promptly.
- Ensure employees follow company policies, attendance requirements, dress code, and safety procedures.
- Coordinate emergency response and assist with incident documentation.
- Maintain appropriate staffing levels during peak operating periods.
- Work closely with the General Manager and other department managers to support overall park operations.
- Participate in employee hiring, onboarding, training, evaluations, and corrective action when necessary.
- Maintain a clean, safe, and organized aquatic environment.
- Perform other duties as assigned by management.
Minimum Requirements
- At least 18 years old
- Highly organized and detail-oriented
- Proficient in Microsoft Office (or similar)
- Ellis & Associates Instructor License (or ability to obtain certification)
- Ability to pass a background check
- Willingness to work long hours, including nights, weekends, and holidays during the waterpark season
Preferred Qualifications
- 3-5 years of operational management experience in a waterpark or similar environment
- CPO or AFO Certification
Compensation & Benefits
Competitive salary, paid vacation, medical and dental insurance, 401K, and flexible off-season scheduling.
Skills Required
- 3-5 years of experience managing a diverse team
- Expertise in staff management and training
- Ability to obtain Ellis & Associates Instructor License
- Proficient in Microsoft Office or similar
- At least 18 years old
- Ability to pass a background check
What We Do
Pirates Bay Waterpark is a popular family destination in Baytown, TX, offering a variety of attractions like splash zones, cool pools, water slides, and a lazy river for a day of relaxation and play.
