Apply here to join Affinity's Office Manager Talent Community!

Posted 6 Days Ago
Be an Early Applicant
4 Locations
In-Office
Junior
Healthtech
The Role
Manage dental office operations, lead and train staff, oversee patient flow and billing, support front and back office functions, and ensure service quality.
Summary Generated by Built In

Dental Office Managers 


If you’re the kind of leader who can run the day, build the team, and elevate the patient experience - let’s talk.

 

Affinity Dental Management is a dentist-run organization supporting 45 high-performing practices across NY, MA, CT, and VT. We provide the operational and administrative backbone so practices can stay focused on what matters most: great dentistry, happy patients, and a team that performs at a high level.

 

This is a pipeline post, so even if you don’t see an Office Manager opening in your area today, apply anyway. When the right opportunity pops up, you’ll be on our short list.

 

Why this might be your next step

  • Competitive salary + monthly bonus
  • Full-time benefits (30+ hours): medical, vision, dental, 401(k), life insurance, disability
  • Benefits available after 30 days
  • 3 weeks PTO + 8 paid holidays
  • Real growth opportunities across a strong multi-practice network
  • A leadership seat where you can make a measurable impact - not just “keep the lights on”

 

The kind of leader who thrives here

  • You’re equal parts coach + problem-solver + operator.
  • You can see what’s coming before it hits - staffing gaps, schedule bottlenecks, patient issues - and you handle it with clarity and calm.
  • You build accountability without killing morale, and you know how to turn a busy practice into a smooth-running machine.

 

What you’ll actually be owning

  • Leading the team: hiring, onboarding, training, development, performance
  • Partnering with HR on staffing, engagement, and compliance
  • Keeping the practice flowing: patient flow, staff allocation, daily priorities
  • Supporting front + back office operations and resolving issues quickly
  • Managing risk, communication rhythms, and operational consistency
  • Understanding the numbers: cost control, reporting, basic financial analysis
  • Overseeing billing/collections, facilities needs, and office systems/IT coordination
  • Protecting the patient experience and elevating service quality (plus community presence)

 

What we’re hoping you bring

  • Bachelor’s degree in a related field or equivalent experience
  • 2+ years in a dental or medical office environment
  • 3–5 years leadership/management experience (preferred)
  • Familiarity with insurance plans + billing codes (preferred)
  • Dental software exposure (e.g., Dentrix / Denticon) (preferred)
  • Strong communication, high standards, and the ability to lead through pace and change

 

No role posted near you yet? Apply anyway. This is a pipeline posting and we’ll reach out when a match opens.


Affinity Dental Management, as an equal opportunity employer committed to fostering a diverse and inclusive workforce, welcomes applications from qualified candidates of all backgrounds. We will assess all eligible applicants for employment without discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. Salary ranges are subject to vary based on location and individual qualifications; details specific to compensation will be disclosed during the recruitment process. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.


{Dental Office Manager, Practice Manager, Office Administrator, Front Office Lead, Practice Director, Dental Office Coordinator, Dental Operations Manager, Practice Administrator, Office Administration Lead, Dental Clinic Manager, Dental Services Manager, Dental Administration Officer}

Skills Required

  • Bachelor's degree in related field or equivalent experience
  • 2+ years in dental or medical office environment
  • 3-5 years leadership/management experience
  • Familiarity with insurance plans and billing codes
  • Dental software exposure (e.g., Dentrix, Denticon)
  • Strong communication and leadership skills
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The Company
HQ: Holyoke, Massachusetts
56 Employees
Year Founded: 2017

What We Do

Affinity Dental Management is a dentist-run, provider-led Dental Support Organization helping practices across New York, Connecticut, Vermont, and Massachusetts thrive. Our 45 locations combine clinical autonomy with cutting-edge resources, advanced training, and performance-driven support, so providers and teams can deliver outstanding care while we help streamline the business behind the scenes. From a single practice in 1999, we’ve grown through expansions, collaborative partnerships, and new openings, offering general and specialty dentistry with a culture rooted in integrity.

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