Are you passionate about harnessing the power of artificial intelligence and machine learning to solve real-world challenges? At JPMorganChase, we’re transforming the way payments work in the Commercial & Investment Bank by leveraging cutting-edge document extraction and natural language processing (NLP) technologies. As a Vice President and Applied AI/ML Lead, you’ll play a pivotal role in building innovative solutions that enhance trust, safety, and operational efficiency for one of the world’s leading financial institutions.
As a Vice President, Applied AI and Machine Learning Lead at JPMorganChase within Payments Technology in the Commercial & Investment Bank, you will lead the delivery of document extraction and natural language processing capabilities that improve trust, safety, and operational effectiveness. You will own solutions end-to-end, from problem framing and data strategy to production deployment and measurement. You will remain hands-on while setting technical direction and partnering across product, engineering, data, risk, and compliance stakeholders.
Job Responsibilities
- Own end-to-end delivery of document extraction and natural language processing solutions, from opportunity sizing and requirements through production rollout and iteration.
- Design scalable model pipelines for document ingestion, text extraction, classification, and ranking, balancing accuracy, latency, throughput, and cost.
- Develop and improve natural language processing algorithms and model approaches to extract entities, relationships, and signals from unstructured text and documents.
- Define evaluation strategies and success metrics, including offline validation, error analysis, robustness testing, and controlled online measurement where appropriate.
- Establish model lifecycle practices including reproducibility, testing, monitoring, drift detection, and incident response to sustain reliable production performance.
- Partner with risk and compliance stakeholders to ensure appropriate documentation, controls, explainability expectations, and audit-ready processes.
- Drive technical decisions through design reviews, code and model reviews, and pragmatic standards that raise quality and delivery velocity.
- Communicate tradeoffs and recommendations to senior stakeholders, translating model behavior into decision-ready business impact.
Required Qualifications, Capabilities, and Skills
- Formal training or certification on applied artificial intelligence and machine learning concepts and 5+ years applied experience
- 5+ years of experience building and delivering applied machine learning or natural language processing solutions with measurable outcomes in production.
- Strong programming skills in Python and experience using modern machine learning frameworks such as PyTorch or TensorFlow.
- Hands-on experience with document extraction and natural language processing techniques including text classification and information extraction.
- Experience designing data-driven solutions using SQL and distributed processing tools such as Spark or equivalent.
- Experience deploying and operating machine learning services or pipelines in a cloud environment such as Amazon Web Services (or equivalent).
- Demonstrated ability to translate ambiguous business problems into structured machine learning plans, including data strategy, evaluation, rollout, and operationalization.
- Strong communication and collaboration skills, including the ability to explain technical tradeoffs to technical and non-technical partners.
Preferred Qualifications, Capabilities, and Skills
- Experience with optical character recognition and document understanding workflows for scanned or semi-structured documents.
- Experience with modern natural language processing architectures such as transformer-based models and techniques for optimization and efficient inference.
- Experience with machine learning operations practices and tooling, including model registries, continuous integration and delivery for machine learning, and observability.
- Experience with real-time or event-driven architectures supporting low-latency inference and feature generation.
- Experience applying document extraction or natural language processing in payments, financial services, or regulated environments.
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
#LI-RB3
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification on applied AI/ML and 5+ years applied experience
- 5+ years building and delivering applied machine learning or NLP solutions with measurable production outcomes
- Strong programming skills in Python
- Experience using modern ML frameworks such as PyTorch or TensorFlow
- Hands-on experience with document extraction and NLP techniques including text classification and information extraction
- Experience designing data-driven solutions using SQL and distributed processing tools such as Spark
- Experience deploying and operating ML services or pipelines in a cloud environment such as AWS
- Ability to translate ambiguous business problems into structured ML plans, including data strategy, evaluation, rollout, and operationalization
- Strong communication and collaboration skills to explain technical tradeoffs to technical and non-technical partners
- Experience with optical character recognition (OCR) and document understanding workflows for scanned or semi-structured documents
- Experience with transformer-based models and techniques for optimization and efficient inference
- Experience with MLOps practices and tooling, including model registries, CI/CD for ML, and observability
- Experience with real-time or event-driven architectures supporting low-latency inference and feature generation
- Experience applying document extraction or NLP in payments, financial services, or regulated environments
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
-
Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
-
Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
.png){kind=logo}
