Join a world-class data science team at JPMorgan Chase and help shape the future of our Chief Administrative Office. As a leader in applied AI and machine learning, you’ll have the opportunity to work on high-impact projects that influence the way we do business across multiple domains. Collaborate with talented colleagues, leverage cutting-edge technologies, and see your work make a tangible difference. We value curiosity, technical excellence, and a passion for solving complex problems. If you’re ready to accelerate your career and drive meaningful change, we want to hear from you.
As an Applied AI ML Executive Director in the Chief Data and Analytics Office, you will lead the design, build, and scale of Generative AI and agentic AI capabilities that solve complex operational challenges. You will guide a team that delivers production systems—spanning model development, software engineering, deployment, and continuous improvement—while building reusable services that accelerate adoption across teams. You will partner closely with senior stakeholders to prioritize use cases, measure impact, and drive enterprise-scale transformation.
Job responsibilities
- Architect end-to-end Generative AI and agentic AI solutions that automate complex operational workflows with measurable business outcomes
- Lead the design and delivery of multi-agent systems that decompose complex problems, orchestrate tasks, and reliably execute end-to-end workflows at scale
- Translate business objectives into robust AI/ML product and platform capabilities, balancing speed of delivery with reliability, security, and long-term maintainability
- Build reusable frameworks, libraries, and services that enable other AI teams to standardize patterns for model development, evaluation, deployment, and monitoring
- Establish production engineering rigor across AI/ML delivery, including observability, performance tuning, incident readiness, and operational runbooks
- Partner with cross-functional stakeholders to identify high-value opportunities, define success metrics, and scale solutions through adoption and change management
- Mentor and develop a high-performing team of AI engineers and researchers, creating a culture of technical excellence, experimentation, and continuous learning
- Drive governance for experimentation and iteration, ensuring feedback loops and evaluation practices improve model and agent behavior over time
Required qualifications, capabilities, and skills
- PhD in Computer Science or a related quantitative discipline with 8+ years of relevant experience, or MS in Computer Science (or related field) with 12+ years of relevant experience
- Formal training or certification in applied AI and machine learning concepts
- Proven track record of deploying AI/ML applications into production environments at scale, including reliability, monitoring, and lifecycle management
- Strong understanding of AI/ML fundamentals, including experimental design, evaluation methods, and data analysis techniques
- Experience with distributed computing patterns for model training, model serving, and state persistence in production systems
- Demonstrated ability to design systems that incorporate user feedback loops to refine agent behavior and improve performance over time
- Demonstrated experience building, mentoring, and leading high-performing AI/ML teams delivering complex outcomes with cross-functional partners
- Strong communication and stakeholder management skills, including the ability to influence prioritization and align delivery to business value
Preferred qualifications, capabilities, and skills
- Experience deploying and operating models on Amazon Web Services platforms, including Amazon SageMaker and/or Amazon Bedrock
- Experience building agentic or multi-agent systems, including orchestration patterns, tool-use design, and guardrails for safe and reliable execution
- Experience establishing evaluation strategies for Generative AI systems (for example, quality scoring, test sets, and human-in-the-loop review)
- Experience building reusable AI/ML platforms or shared services adopted by multiple teams across an enterprise
- Familiarity with modern MLOps and LLMOps practices, including automated deployment, monitoring, and continuous improvement workflows
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About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- PhD in Computer Science or related quantitative discipline with 8+ years of relevant experience, or MS in Computer Science (or related field) with 12+ years of relevant experience
- Formal training or certification in applied AI and machine learning concepts
- Proven track record of deploying AI/ML applications into production environments at scale, including reliability, monitoring, and lifecycle management
- Strong understanding of AI/ML fundamentals, including experimental design, evaluation methods, and data analysis techniques
- Experience with distributed computing patterns for model training, model serving, and state persistence in production systems
- Demonstrated ability to design systems that incorporate user feedback loops to refine agent behavior and improve performance over time
- Demonstrated experience building, mentoring, and leading high-performing AI/ML teams delivering complex outcomes with cross-functional partners
- Strong communication and stakeholder management skills, including the ability to influence prioritization and align delivery to business value
- Experience deploying and operating models on Amazon Web Services platforms, including Amazon SageMaker and/or Amazon Bedrock
- Experience building agentic or multi-agent systems, including orchestration patterns, tool-use design, and guardrails for safe and reliable execution
- Experience establishing evaluation strategies for Generative AI systems (for example, quality scoring, test sets, and human-in-the-loop review)
- Experience building reusable AI/ML platforms or shared services adopted by multiple teams across an enterprise
- Familiarity with modern MLOps and LLMOps practices, including automated deployment, monitoring, and continuous improvement workflows
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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