Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Databricks Unified Data Analytics Platform
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various components of essential business systems. This role requires a dynamic approach to identifying root causes and delivering timely resolutions to maintain system stability and performance. The position demands continuous engagement with multiple teams to ensure seamless operation and support of critical applications, fostering a collaborative environment to address challenges effectively and enhance overall system reliability.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.
- Document findings and resolutions clearly to support knowledge sharing and future reference.
- Assist in the development and implementation of process improvements to enhance support efficiency.
- Provide guidance and support to junior team members to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform.
- Strong problem-solving abilities with experience in diagnosing and resolving software issues within data analytics environments.
- Familiarity with cloud-based data platforms and their operational challenges.
- Ability to analyze system logs and performance metrics to identify anomalies and potential bottlenecks.
- Experience in collaborating with development and operations teams to implement effective solutions.
- Good communication skills to articulate technical information clearly to diverse stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in Databricks Unified Data Analytics Platform.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Minimum 3 years of experience with Databricks Unified Data Analytics Platform
- 15 years of full-time education
- Proficiency in Databricks Unified Data Analytics Platform
- Experience diagnosing and resolving software issues in data analytics environments
- Familiarity with cloud-based data platforms and operational challenges
- Ability to analyze system logs and performance metrics
- Experience collaborating with development and operations teams
- Strong communication skills
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Parental & Family Support — Parental leave and family-planning perks are described as comprehensive, including paid leave for birth and non-birth parents, fertility and surrogacy assistance, adoption support, and subsidized backup care. These offerings make the package notably supportive for those prioritizing family resources.
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Retirement Support — Retirement programs feature dollar-for-dollar 401(k) matching for eligible employees as part of a strong savings emphasis. This structure supports steady long-term wealth building beyond base pay.
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Healthcare Strength — Health coverage includes multiple plan choices such as PPO, EPO, and HDHP options along with dental and vision. Mental-health and assistance resources add breadth to the overall care ecosystem.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
