JOB SUMMARY This position provides Application and Development Support for internal users for various mission critical systems. This position is also responsible for daily response to issues related to system functions, integrations development, report authoring and ongoing rollout of systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develops new integrations between Workday and other applications.
- Maintains and supports existing integrations between Workday and other inbound and outbound applications.
- Responds to, defines, researches, and resolves customer issues referred by Level 2 and Level 3 support for the applications supported.
- Functions as the liaison between vendors and BankUnited business units.
- Provides subject matter expertise and participates in projects related to new and existing applications.
- Follows defined change control processes to test and install system patches, upgrades, or features.
- Maintains system files and monitors system configurations to ensure data integrity.
- Reviews, analyzes, and installs application systems in support of the business lines.
- Consults with users to identify current operating procedures and clarify objectives.
- Documents and writes manuals describing installation and operating procedures.
- Analyzes and evaluates existing or newly developed applications or systems and prepares documentation, including detailed technical designs, system flow charts, and system interface descriptions outlining system capabilities and processes.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
QUALIFICATIONS
Education
- Bachelor's Degree in Computer Information Systems, and/or engineering or comparable experience, with the appropriate emphasis in Business Administration, and Client Server support experience.
- Master's Degree in Computer Information Systems, and/or Engineering or comparable experience preferred.
Experience
- 3+ years of Workday development experience.
- Workday Pro Workday Orchestrate Developer Certification preferred.
- Workday Pro Workday Extend Developer Certification required.
- Experience in GitHub.
- Experience researching and keeping "abreast" of industry technical/ business information security requirements and translating those requirements to the Banks information environment.
- Proven support experience in software as a service (SaaS) and other cloud applications.
Licenses and Certifications
- Six Sigma Green Belt, Certified Scrum Master (CSM) desired.
Knowledge, Skills, and Abilities
- Demonstrates excellent oral and written communication skills.
- Software Deployment and Patch Management.
- Vendor management skills.
- Technical Documentation.
- Demonstrates broad, in-depth proficiency sufficient to be recognized as an authority or master performer in the applications of this competency; recognized authority / expert in subject matter area.
- Problem-solving, time-management, and critical thinking skills.
- Customer service skills.
Additional Information
- Candidates residing in locations within BankUnited's footprint may be given preference.
Skills Required
- Bachelor's degree in Computer Information Systems, Engineering, Business Administration, or comparable experience
- 3+ years of Workday development experience
- Workday Pro Workday Extend Developer Certification
- Workday Pro Workday Orchestrate Developer Certification
- Experience with GitHub
- Experience with SaaS and other cloud applications
- Experience researching information security requirements and translating them into a banking information environment
- Client-server support experience
- Master's degree in Computer Information Systems or Engineering
- Six Sigma Green Belt certification
- Certified ScrumMaster certification
- Excellent oral and written communication skills
- Software deployment and patch management skills
- Vendor management skills
- Technical documentation skills
BankUnited Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BankUnited and has not been reviewed or approved by BankUnited.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with medical, dental, and vision options plus disability and life insurance. Wellness programming is described as robust, including incentives, screenings, and on-site fitness facilities at the corporate center.
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Retirement Support — Retirement support includes a 401(k) plan with a company match and relatively quick eligibility after one month. Auto-enrollment and auto-increase features are described, which can help employees build savings consistently.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including a sizable PTO range by level and paid holidays. Additional time-off programs such as volunteer time and flexible/hybrid/remote arrangements are also described for eligible positions.
BankUnited Insights
What We Do
BankUnited, Inc., with total consolidated assets of $35.2 billion at March 31, 2021, is a bank holding company with one wholly owned subsidiary, BankUnited. BankUnited, a national banking association headquartered in Miami Lakes, Florida, provides a full range of banking services to individual and corporate customers through banking centers in Florida and New York. The Bank also provides certain commercial lending and deposit products on a national platform. Here at BankUnited, we endeavor to provide, through experienced lending and relationship banking teams, personalized customer service and offer a full range of traditional banking products and services to both commercial and retail customers.
