Application Specialist
Title: Application Specialist
Location: Exton, PA
Reports To: Senior Director, IT Infrastructure
Company
Frontage Laboratories Inc. is an award winning, publicly listed, full-service CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada, and China, growing significant YoY growth. Our core competencies include pre-clinical, drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.
Position Summary:
We are seeking a highly-motivated, technology/AI driven team member to support computer application development and support business growth by automating business processes, applying AI technologies and integrating various computer systems. The successful candidate will perform solution architecture design, feasibility study, application prototyping, system validation and system operational support in compliance with appropriate SOP, Protocol, and Regulatory Agency guidelines, 21 CFR Part 11 compliance requirement.
Roles and Responsibilities:
- Design, present, and maintain scalable, reliable, and secure technical strategies to solve business problems.
- Evaluate cost implications of solution options, optimizing solutions for budget and operational needs.
- Develop application solution that supports business growth, digital transformation, and aligns with corporate goals.
- Ensure that all new solutions meet industry regulatory requirements for GxP systems and other relevant standards.
- Collaborate with business unit stakeholders to analyze business requirements and identify IT solutions that enhance business functions.
- Facilitate discussions with stakeholders to present solution options, ensuring a clear understanding of available choices.
- Provide administrative support for key platforms, including Corporate Quickbase, IEBS, DocuSign, and NetSuite, to maintain alignment with business requirements.
- Design, manage, and maintain data integrations for both closed systems and cloud solutions.
- Oversee data connection design and maintenance in key systems such as Salesforce, Quickbase, NetSuite, Microsoft Power BI, and Watson.
- Configure SharePoint to streamline proposal, contract, and document management, tailoring functions to support business needs.
- Application Development & Optimization.
- Develop new user-facing features and ensure technical feasibility of UI/UX designs.
- Optimize applications for scalability, reusability, and enhanced user experience.
- Manage change requests across administration systems to add new functionalities and improve the user experience.
- Manage privileged access to user roles, including access requests, terminations, and role modifications.
- Provide robust documentation of application configuration for streamlined maintenance and scalability.
- Support IT system users by addressing queries and troubleshooting issues across platforms.
Education and Requirements:
- Bachelor/Master’s Degree in computer science and information technologies,
- Minimum 3-4 years of equivalent working experience.
- Highly desirable to have experience with life science industry such as CRO.
- Master in programming language such as Python.
- Experienced in AI assisted coding.
- Proven ability to successfully work in a team environment. Excellent oral and written communication skills.
- Must be able to work and collaborate with scientific laboratory environment.
- Excellent communication skill both verbal and writing in English.
Salary and Benefits:
Frontage Laboratories offers a competitive compensation and generous benefits package including health and dental insurance, a 401(k) plan, health insurance, short and long-term disability insurance, life insurance etc.
Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Skills Required
- Bachelor's or master's degree in computer science or information technology
- Three to four years of equivalent work experience
- Mastery of a programming language such as Python
- Experience with AI-assisted coding
- Ability to work successfully in a team environment
- Excellent verbal and written communication skills in English
- Ability to collaborate in a scientific laboratory environment
- Experience in the life sciences or CRO industry
Frontage Laboratories, Inc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Frontage Laboratories, Inc and has not been reviewed or approved by Frontage Laboratories, Inc.
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Healthcare Strength — Health insurance is often described as good or affordable, with medical, dental, and vision consistently included. Feedback suggests this coverage stands out as a solid element of the package.
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Retirement Support — A company‑matched 401(k) is frequently mentioned and at times characterized as competitive. Access to retirement savings with an employer match is viewed as a meaningful benefit.
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Leave & Time Off Breadth — PTO is offered with floating holidays and some carryover, with reports of about three weeks to start in certain roles. These features indicate a reasonably comprehensive time‑off structure.
Frontage Laboratories, Inc Insights
What We Do
Frontage Laboratories, Inc. is a CRO that provides integrated, science-driven, product development services throughout the drug discovery and development process to enable pharmaceutical and biotechnology companies to achieve their development goals. Comprehensive services include drug metabolism and pharmacokinetics, analytical testing and formulation development, preclinical and clinical trial material manufacturing, bioanalysis, preclinical safety and toxicology assessment and early phase clinical studies. Frontage has enabled many biotechnology companies and leading pharmaceutical companies of varying sizes to advance a myriad of molecules through development and file regulatory submissions in the United States, China and other countries.
