Analyst / Associate - Institutional Sales (Mandarin Speaking)

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Junior
Blockchain • Web3
The Role
This role involves supporting senior sales professionals in managing institutional client relationships. Responsibilities include client engagement, deal management, and presentation preparation while maintaining CRM accuracy and tracking market intelligence.
Summary Generated by Built In
About Hex Trust

Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.

Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.

We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.

You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.

Position Summary

This is a high-growth seat for an early-career sales professional looking to build a career in institutional digital assets. You will work alongside our VPs across the Hex Safe client portfolio, while also owning a book of smaller and mid-sized accounts directly.

The role is hands-on from day one: pipeline support, client coverage, deal execution, and event-driven origination. You will get exposure to the full institutional crypto stack: custody, WaaS, staking, tokenization and the senior relationships that come with it.

We expect the person in this seat to grow quickly into a quota-carrying Institutional Sales Manager.

Duties & Responsibilities
  • Support VPs and Senior Institutional sales members across the full sales cycle: prospecting, qualification, deal managing, onboarding coordination, and day to day ongoing client coverage.
  • Own a portfolio of smaller and mid-sized institutional clients directly to drive trading/client activation, retention, and grow wallet share.
  • Prepare client-facing materials: pitch decks, commercial proposals, RFP responses, account plans, and follow-up notes.
  • Maintain pipeline hygiene and HubSpot CRM accuracy; produce weekly pipeline, activity, and revenue reporting for the team.
  • Coordinate cross-functionally with product, client operations, compliance, and legal to move deals through onboarding.
  • Attend industry conferences, networking events, and client meetings to build a personal network and source new opportunities.
  • Track market intelligence, competitor moves, and client signal; feed insights back to product, marketing, and leadership.

Requirements
  • Minimum 1 year of relevant experience in sales, business development, client coverage, or a comparable client-facing role at a financial institution, crypto firm, or fintech. No fresh graduates.
  • Solid grounding in crypto and traditional finance concepts. Comfortable discussing custody, wallets, staking, tokenization, and institutional workflows with clients.
  • Highly comfortable with AI tools (Claude or similar) and Google Workspace; able to use both to move faster on administrative tasks, outreach, and deliverables.
  • Strong written and verbal communication in English. Fluency in Mandarin is required.
  • Willing and motivated to attend conferences, industry events, and networking functions to build relationships and generate pipeline.
  • Highly organized, detail-oriented, and self-driven; thrives in a fast-paced, high-stakes environment with senior stakeholders.
  • Hong Kong-based; full-time position.

Benefits

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our H.E.X. culture:

  • Heart
  • Empowerment
  • Xcellence

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

  • Competitive Salaries & Bonuses
  • Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
  • Access to Corporate Discounts and exclusive Employer Perks
  • Medical & Retirement Plans
  • Professional Learning and Development Opportunities
  • Elevate your work using cutting-edge technology
  • Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
  • Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Skills Required

  • Minimum 1 year of relevant experience in sales, business development, or client coverage at a financial institution
  • Solid grounding in crypto and traditional finance concepts
  • Strong written and verbal communication in English; fluency in Mandarin is required
  • Comfortable using AI tools and Google Workspace
  • Highly organized, detail-oriented, and self-driven
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The Company
156 Employees
Year Founded: 2018

What We Do

Hex Trust is a fully-licensed digital asset custodian that provides solutions for protocols, foundations, financial institutions, and the Web3 ecosystem. Our mission is to unlock ownership in decentralized markets, with a vision to secure the permissionless future. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

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