AI Software Engineer, Product

Posted 3 Hours Ago
Be an Early Applicant
3 Locations
In-Office
Mid level
Artificial Intelligence • Information Technology • Software
The Role
Build end-to-end AI-driven restaurant products from discovery through production. Own full-stack interfaces, backend services, agent workflows, integrations (POS, reservations, telephony), evaluation systems, and instrumentation. Design agent workflows combining models, rules, memory, and human escalation. Work directly with product, design, and restaurant users to iterate, improve reliability, latency, accuracy, and cost, and ship production-quality solutions.
Summary Generated by Built In

We are looking for a product-focused AI Software Engineer to turn advances in AI into restaurant products that work reliably in the real world. You will build across customer-facing experiences, backend services, agent workflows, integrations, and evaluation systems. The job begins with a customer or product problem and ends when the solution is operating successfully in production—not when a model call works locally.

You may work on voice ordering, reservations, catering, restaurant operations, client configuration, analytics, or entirely new agent capabilities. You will collaborate directly with product, design, customer-facing teams, and restaurant operators; make fast product and technical tradeoffs; and own the quality of the resulting experience.

Our stack includes Python and FastAPI services, PostgreSQL, TypeScript, React and Next.js applications, real-time voice agents built with LiveKit, cloud infrastructure on AWS, and modern LLM, speech, and multimodal providers. Exact stack match is less important than full-stack range, product judgment, and a record of shipping.


What you’ll own
  • Build and ship end-to-end AI product experiences from problem discovery and prototype through launch, measurement, and iteration.
  • Develop customer-facing interfaces, backend APIs, data models, agent tools, and integrations as one coherent product.
  • Design agent workflows that combine models, context, memory, business rules, deterministic services, and human escalation.
  • Work directly with restaurant and internal users to understand failures, uncover unmet needs, and convert feedback into reusable product capabilities.
  • Integrate with POS, reservation, messaging, telephony, and other external systems while handling imperfect data and real operational constraints.
  • Build evaluations, instrumentation, guardrails, and feedback loops so probabilistic behavior can be measured and improved.
  • Improve latency, reliability, accuracy, usability, and cost across the full experience—not only within one layer of the stack.
  • Use AI-native development workflows to prototype and deliver quickly while retaining ownership of architecture, tests, security, and correctness.
  • Participate in product and technical planning, make tradeoffs explicit, and drive decisions when the path is ambiguous.
  • Raise the quality of nearby systems through code review, documentation, design discussion, and pragmatic refactoring.

Requirements
  • 3+ years of industrial experience in relevant technical domain.
  • Strong software engineering fundamentals and experience shipping production web or platform products.
  • Depth in either Python/backend engineering or TypeScript/React frontend engineering, plus the ability and desire to work effectively across the full stack.
  • Experience building with LLMs, speech models, computer vision, or agent systems beyond a toy prototype.
  • Product judgment: you can simplify scope, identify the highest-leverage user problem, and distinguish an impressive demo from a valuable product.
  • Experience designing APIs, data models, asynchronous workflows, and integrations with external systems.
  • A strong quality bar for testing, observability, security, reliability, and user experience.
  • Comfort working directly with users and operating in a fast-changing startup environment.
  • AI-native working habits paired with independent technical judgment.

Benefits
  • Competitive Salary and Stock Option Plan.
  • Medical, dental, vision, retirement, leave, and disability benefits as applicable.
  • Family Leave
  • Short Term & Long Term Disability
  • Paid time off and company holidays.
  • Learning and development support.

Skills Required

  • 3+ years of industrial experience in relevant technical domain
  • Strong software engineering fundamentals and experience shipping production web or platform products
  • Depth in either Python/backend engineering or TypeScript/React frontend engineering, plus ability to work across full stack
  • Experience building with LLMs, speech models, computer vision, or agent systems beyond a toy prototype
  • Product judgment: simplify scope, prioritize high-leverage user problems, distinguish demo from valuable product
  • Experience designing APIs, data models, asynchronous workflows, and integrations with external systems
  • High quality bar for testing, observability, security, reliability, and user experience
  • Comfort working directly with users and operating in a fast-changing startup environment
  • AI-native working habits paired with independent technical judgment
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The Company
HQ: Menlo Park, CA
26 Employees
Year Founded: 2024

What We Do

We are building a new, completely proprietary AI system with multi-agents, multimodal-to-action models, combined with unrivaled emotional intelligence language models to empower businesses to scale by delivering a high-touch customer experience, automation and efficiency. Our AI Agents will supercharge the core of your business.

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