At MEDvidi, the Automation team builds and operates a mix of AI and conventional product features that automate clinical and operational workflows - from AI-drafted medical documentation to automated resolution of patient issues, intake verification flows, provider tooling, and the backend pipelines behind them. We free clinicians and operations from manual work a machine can do reliably and safely, in a domain where mistakes have real clinical and compliance consequences.
It's a full-stack product team, not an AI lab: we ship UI, backend workflows, integrations, and AI features side by side, and we measure them the same way.
The team works closely with Product, Engineering, MedOps, Clinical people. We're hiring an Product Analyst to own analytics for the team end-to-end as our automated surface area grows.
The role
You'll be the Product Analyst for the team - across everything we ship, both classical product features and AI-powered ones. You'll turn the production behavior of our systems into evidence the team can act on: which parts work, where they fail silently, and what to fix next. The work blends product analytics, AI evaluation, and operational analysis.
Responsibilities- Own the full product analytics stack for features the team ships - discovery and sizing, experiment design and analysis, funnel and adoption analysis, post-release impact assessment - across both AI-powered and conventional product features.
- Analyze production behavior of AI and automation workflows across clinical and operational journeys.
- Investigate hallucinations, silent failures, and quality degradation in AI-generated output.
- Work directly with logs, transcripts, generated artifacts, and operational data to find patterns dashboards miss.
- Design evaluations for AI quality - both automated and human review - and close the loop into prompt and product changes.
- Build monitoring and dashboards for AI and automation health, and the operational metrics they roll up to.
- Measure business and operational impact of automation initiatives and surface the risks they introduce.
- Partner closely with Product, Engineering, Clinical, MedOps, and Legal to support fast decisions under ambiguity.
- 3+ years of experience in Product Analytics/Operational Analytics/Data Analytics, or analytics roles within complex production systems.
- Understanding of AI, ML, and LLM systems.
- Hands-on experience evaluating LLM or AI output - prompt iteration, eval frameworks and human review pipelines is a strong plus.
- Effective, structured written and verbal communication - able to turn analysis into crisp, decision-ready writeups that non-analysts can act on.
- Comfort in ambiguous, fast-changing environments where ground truth often has to be constructed.
- Strong product / operational analytics background, comfortable owning metrics end-to-end and writing SQL and Python code against messy production data.
- Fluent Russian; English level B2 or higher,
- Ability to work CET-overlapping hours in a B2B format.
Nice to Have
- Experience evaluating LLM outputs or AI systems.
- Previous experience in Data Science or Machine Learning.
- Opportunity to work on products at the intersection of Product Analytics and AI.
- Real influence on product direction and engineering practices
- High-impact work in a product-driven medical tech company
- Startup environment: fast iteration, high ownership, minimal bureaucracy
- Competitive compensation and growth opportunities
Benefits
- Health insurance after probation period
- Sports & wellness compensation
- Fully remote, long-term B2B collaboration
- 19 working days of vacation per year
- 3 additional wellness days per year
- Paid sick leave for the first 5 working days
- Gifts to employees for important events
- Career Development
- Personalized English lessons via Preply
Ready to make an impact? Send us your profile - let’s build something meaningful together.
Skills Required
- 3+ years of experience in Product Analytics, Operational Analytics, Data Analytics, or analytics roles within complex production systems
- Understanding of AI, ML, and LLM systems
- Strong product or operational analytics background
- Ability to write SQL and Python against messy production data
- Effective structured written and verbal communication
- Comfort working in ambiguous, fast-changing environments
- Fluent Russian
- English proficiency at B2 level or higher
- Ability to work CET-overlapping hours in a B2B format
- Hands-on experience evaluating LLM or AI output, including prompt iteration, evaluation frameworks, or human review pipelines
- Previous experience in Data Science or Machine Learning
What We Do
"What inspire us? - People. We truly believe that quality mental health treatment is crucial and does prolong and improve people's lives all over the world. And we'll do our best to make a bigger difference here" (Vasil, CEO) MEDvidi - online mental health centre. We work with ADHD, Anxiety, Depression, and many other mental health conditions. We connect licensed therapists and our patients. We offer video visits with doctors & prescriptions.
