Administrator, Imaging Support

Posted 3 Hours Ago
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Wilmington, MA, USA
In-Office
Mid level
3D Printing • Healthtech
The Role
Provides clerical and administrative support for Imaging operations, including hospital and imaging-center communication, document management, electronic filing, project support, and process improvement. Maintains accurate records, supports departmental systems and procedures, and coordinates multiple priorities in a fast-paced medical device environment.
Summary Generated by Built In
 

 Job Summary:

The Administrator, Imaging Support will be responsible for daily clerical and administrative functions in support of all aspects of Imaging operations at restor3d. Position is also responsible for planning and developing systems and procedures to improve the quality and efficiency of the department.  


Essential Duties and Responsibilities:

  • Develop and maintain strong internal working relationships across restor3d
  • Understand the objectives, responsibilities, and mission of the Imaging Support department and works towards those goals
  • Prioritize and plan work activities; adapt for changing conditions
  • Initiate contact with various hospitals and imaging centers
  • Create, modify, and maintain documents using Microsoft Office
  • Maintain electronic filing systems
  • Support staff in assigned project-based work
  • Other responsibilities as assigned

 Qualifications:

  • Associates degree in Business Administration or related field is preferred
  • 3+ years’ work experience in one of the following areas is required: Customer Service, Medical office/field, Medical device or pharmaceutical experience preferred
  • Knowledge of medical terminology, with radiology or medical device industry experience preferred
  • Advanced computer skills including Microsoft Office including Word, Outlook, Excel and Teams
  • Experience with ERP, PLM, and PACS preferred.
  • Experience in database entry, CRM or other prospect tracking systems strongly desired e.g. Oracle, SAP)
  • Excellent telephone etiquette skills

Skills, Abilities, Competencies Required:

  • Excellent written and verbal communication skills
  • Able to work accurately in a fast-paced, hectic, ever-changing environment with strong attention to detail
  • Demonstrated ability to monitor own work to ensure quality, accuracy, and thoroughness
  • Strong organizational, analytical, and time-management skills
  • Able to self-motivate and work both independently and as part of a team
  • Strong interpersonal skills
  • Ability to interact effectively with a large number of individuals both within and outside the organization
  • Knowledge of customer services practices.
  • High attention to detail
  • Exceptional time management and organizational skills, ability to prioritize work, meet deadlines and work under pressure
  • Ability to manage and develop organized systems for filing, communications, and follow-up
  • Ability to manage multiple, simultaneous projects and priorities effectively
  • Ability to sense urgency and respond accordingly
  • Use of discretion in confidential matters
  • Flexibility and ability to adapt to changing pace and environment with frequent interruptions
  • Willingness to learn needed skills on the job in order to enhance performance

restor3d is an Equal Opportunity Employer

Skills Required

  • 3+ years of work experience in customer service, a medical office or field, medical device, or pharmaceutical environment
  • Advanced computer skills, including Microsoft Office, Word, Outlook, Excel, and Teams
  • Excellent written and verbal communication skills
  • Strong organizational, analytical, and time-management skills
  • Ability to work independently and as part of a team
  • Ability to manage multiple projects and priorities effectively
  • Associates degree in Business Administration or a related field
  • Knowledge of medical terminology
  • Radiology or medical device industry experience
  • Experience with ERP, PLM, and PACS
  • Experience with database entry, CRM, or prospect tracking systems such as Oracle or SAP
  • Excellent telephone etiquette skills
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The Company
HQ: Durham, NC
98 Employees
Year Founded: 2017

What We Do

restor3d enables surgeons to improve the reconstruction and repair of the human body through 3D printed implants with enhanced anatomical fit and superior integrative properties. Leveraging expertise and experience in 3D printing of key biomedical materials spanning a wide range of properties, restor3d seeks to improve medical device solutions.

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