About Us
Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment.
Job Description
Ancira Winton Chevrolet is seeking a motivated and customer-focused Acquisition Specialist to join our team. This role is responsible for responding to online and in-person customer inquiries related to vehicle trade-ins and acquisition opportunities, with the goal of delivering exceptional service and driving successful acquisition outcomes.
The Acquisition Specialist is paid on a draw plus uncapped commission structure, with performance bonuses tied to accuracy, responsiveness, and results. This role partners closely with the Pre-Owned Sales Manager, Sales BDC Team, Service Department, and on-site Collision Center to identify and capitalize on acquisition opportunities.
Schedule: Monday-Friday 8:30 am- 6:00 pm some Saturdays required
Compensation
- Draw + commission (uncapped)
- Performance-based bonuses
- Expected annual earnings of $60,000+, based on minimum performance standards
Benefits
- Health, Dental & Vision Insurance
- Disability Insurance, Life Insurance, and Mental Health Care
- Paid Time Off
- Paid Holidays
- 401k with Employer Match
- Employee Discounts
- Employee Assistance Program
Key Responsibilities
- Provide exceptional customer service by actively listening to and addressing customer inquiries related to trade-ins, vehicle values, and acquisition opportunities
- Respond accurately and promptly to online and in-person customer inquiries
- Conduct thorough vehicle walk-arounds with customers
- Prepare accurate vehicle acquisition offers with management guidance
- Guide customers toward the best available outcomes based on their needs
- Utilize company-provided technology to establish vehicle values and track interactions
- Collaborate with Sales BDC, Pre-Owned Sales, Service, and Collision Center teams to maximize acquisition opportunities
- Maintain organized workflows and adhere to team principles and safety protocols
Qualifications
- Experience in Customer Service, Retail Sales, Service Advisor, Automotive Sales, Pre-Owned Sales, Recon, or Automotive Service preferred
- Quality-minded, coachable, and results-driven mindset
- Strong communication and interpersonal skills
- Ability to build trust and long-term customer relationships
- Organized, detail-oriented, and comfortable using technology
- Valid driver’s license with ability to meet insurability requirements
- Must be legally eligible to work in the United States
- Ability to pass pre-employment and random drug testing
- Bilingual English/Spanish a plus, but not required
EOE
Skills Required
- Customer service, retail sales, service advisor, automotive sales, pre-owned sales, recon, or automotive service experience
- Strong communication and interpersonal skills
- Ability to build trust and long-term customer relationships
- Organized and detail-oriented
- Comfortable using technology
- Valid driver's license and ability to meet insurability requirements
- Legally eligible to work in the United States
- Ability to pass pre-employment and random drug testing
- Bilingual English and Spanish
- Quality-minded, coachable, and results-driven mindset
What We Do
Ancira Auto Group is a family-owned automotive dealer group based in San Antonio, Texas, serving South Texas since 1972. It sells new and used cars, trucks, SUVs, and RVs across numerous brands, and provides vehicle financing or leasing, maintenance and repair services, and parts. The group operates multiple automotive and RV facilities and emphasizes customer service and long-term customer relationships.
