The Role
Lead day-to-day client relationships and ensure tactical work aligns with strategy and budgets. Manage and mentor account team members, present strategic POVs, drive organic growth, handle financial forecasts, reconciliations and billing, and stay current on advertising platforms and product/market knowledge. Travel up to 35%.
Summary Generated by Built In
JOB DESCRIPTION
ACCOUNT SUPERVISOR
Account Services
Reports to: VP, Account Director or SVP, Account Director
The Account Supervisor is an Account Services department position responsible for providing support for the day-to-day leadership of the brand. This person is considered the backbone of the team, with people both inside and outside of the agency looking to the Account Supervisor to get the job done on time and on budget. The ideal Account Supervisor will grow on the job, strengthening their strategic skills to contribute to core strategies. This person ensures all tactics are on strategy, manages direct reports, and owns day-to-day client relationships for their owned workstreams.
For U.S. Job Seekers, it is the policy of Calcium+Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.
EOE/AA/M/D/V/F.
ACCOUNT SUPERVISOR
Account Services
Reports to: VP, Account Director or SVP, Account Director
Job Summary
The Account Supervisor is an Account Services department position responsible for providing support for the day-to-day leadership of the brand. This person is considered the backbone of the team, with people both inside and outside of the agency looking to the Account Supervisor to get the job done on time and on budget. The ideal Account Supervisor will grow on the job, strengthening their strategic skills to contribute to core strategies. This person ensures all tactics are on strategy, manages direct reports, and owns day-to-day client relationships for their owned workstreams.
Key Job Responsibilities (Duties may include, but are not limited to all or some of the following)
- Builds and maintains a positive client relationship with a focus on building trust with the client while attaining the client’s/brand’s marketing goals
- Proactively recommends and develops communication solutions and maintains a proficiency in the pull-through of client-directed strategies in all tactics
- Takes the leadership role in the development and presentation of the agency’s recommended POVs and strategic documents
- Concentrates on the organic growth of the business
- Takes the leadership role in the development and presentation of the agency’s recommended POVs and strategic documents
- Motivates the team to ensure a high level of performance on behalf of the client
- Manages and mentors the Account Coordinator and Account Executives on the business
- Provides accurate and timely financial forecasts. Manage monthly or quarterly reconciliations and billing. Is the lead financial contact for client inquiries and builds the scope
- Continuously works to expand market knowledge and stay current with respect to advertising opportunities among various platforms, especially those valuable to assigned brands
- Demonstrates a solid understanding of the product, scientific data, strategies, and marketplace
2
Job Qualifications (Skills/Requirements)
- Bachelor’s degree required
- 3-5 years of experience in the advertising industry
- At least 1-2 years of Senior/Account Executive experience in an agency setting is required
- Strong professional presence—possesses positive, inspirational qualities that motivate internal team and evoke ease and confidence in clients
- Possesses superior verbal and written communication skills, both with clients and internal brand teams
- Highly developed presentation skills
- Can mindfully manage deadlines, multiple tasks, and challenges
- Ability to travel (locally and nationally) up to 35% of the time
- Willingness to go beyond what is described in the job description and be flexible for the team, and ultimately, the work
For U.S. Job Seekers, it is the policy of Calcium+Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.
EOE/AA/M/D/V/F.
Skills Required
- Bachelor's degree
- 3-5 years of experience in the advertising industry
- 1-2 years of Senior/Account Executive experience in an agency setting
- Strong professional presence that motivates teams and instills client confidence
- Superior verbal and written communication skills with clients and internal teams
- Highly developed presentation skills
- Ability to manage deadlines, multiple tasks, and challenges
- Ability to travel locally and nationally up to 35% of the time
- Willingness to be flexible and go beyond the described duties
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The Company
What We Do
Calcium+Company is an award-winning health communications group dedicated to nourishing companies and brands across their full lifecycle. To collaborate with a broad array of diverse clients and deliver innovative solutions, we’re organized around specialty divisions that include Calcium (healthcare marketing), Vitamin MD (medical communications), PRotein (public relations), Amino (oncology marketing), and Cobalt (commercial planning and market access). Our integrated strategy group, which combines brand, medical, and engagement strategy into one solution, works across Calcium+Company to deliver strategy grounded in behavioral science and data analytics. We are proud of our work but equally proud of our culture and were recently ranked one of MM+M’s 2024 Best Places to Work. Calcium+Company is led by CEO Judy Capano and Group President Greg Lewis. #nourishmentforlife
