Account Supervisor - Travel

Posted Yesterday
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New York, NY, USA
Hybrid
80K-95K Annually
Mid level
Agency • Marketing Tech • Software
The Role
Lead PR and media relations for travel and lifestyle accounts. Responsibilities include developing media strategies, pitching thought leadership and feature stories, managing client relationships, overseeing account workflows, mentoring junior staff, and securing coverage across print, online, broadcast, and podcast channels.
Summary Generated by Built In
About Us
Established in 1984, Nike Communications is a female-founded creative communications firm specializing in the marketing of prestige brands. We create meaningful connections between some of the world’s most iconic brands and their audiences by utilizing diverse perspectives to develop culturally relevant client campaigns. We believe differences fuel the creative spirit; that by embracing diverse perspectives and cultures, innovation can flourish, and creativity will shine through in each story we tell.
DEI Statement
Differences fuel the creative spirit.
At Nike Communications, we recognize that diversity, equity, and inclusion are critical components to our success, and we are deeply committed to creating a workplace that values and supports the unique talents and perspectives of every individual. We are passionate about building an agency that truly reflects the diversity of our world, and we firmly believe that fostering a culture of inclusivity and equity is a fundamental responsibility shared by everyone within our agency.
More About the Role
Join our Travel team as an Account Supervisor! Dive into a dynamic role, working on a variety of accounts. Your chance to fuel the creative spirit starts here!
Responsibilities
  • Strategic Media Pitching: Proactively pitches media, focusing on securing thought leadership, and other business and financial feature stories. Ideating creative pitch angles and seizing opportunities to integrate clients into ongoing news and cultural conversations, driving impactful media coverage
  • Collaborative Strategy Development: Partners closely with senior management to develop and implement strategy and plans for all accounts
  • Client Relationships Management: Develops and manages client relationships and media strategies, serving as the primary point of contact for client inquiries and issues. Escalates concerns to senior leaders when necessary, ensuring prompt resolution and client satisfaction
  • Team Leadership: Manages and delegates administrative responsibilities to junior staff, overseeing the daily workflow of client accounts. Provides guidance and support to drive consistent media results, fostering professional growth and development within the team.

Qualifications
  • Professional Experience: Bring a minimum of 4 years of full-time experience in PR and media relations in the luxury and/or lifestyle space.
  • Account/Client Management: Experience managing the day-to-day communications with the clients and can comfortably lead meetings and answer questions
  • Leadership Skills: Has experience mentoring and developing junior staff members, showcasing the ability to nurture talent and foster growth within a team environment
  • Track Record of Success: Demonstrates a proven track record of delivering high-quality stories across various media platforms, highlighting effectiveness and impact in securing feature story coverage
  • Media Landscape Mastery: Possesses a comprehensive understanding of the media landscape, including print, online, broadcast and new-media (i.e. podcast) channels, enabling effective media outreach and engagement  
  • Build & Maintain Lasting Relationships: Cultivates and maintains genuine relationships with top media outlets, fostering trust and mutual respect. Your ability to connect with others strengthens our network and enhances our clients’ reputation
  • Travel Flexibility: Embraces opportunities to travel for work-related events or meetings, allowing for engagement and collaboration across diverse settings.
  • Commitment to Diversity, Equity and Inclusion: Embodies the values of diversity, equity, and inclusion; demonstrates self-awareness, cultural competency, and the ability to work with people from diverse cultures and backgrounds.
  • Adaptability: Ability to thrive in a dynamic workplace, showcasing adaptability and resilience

The salary range is $80k-95k annually.
Benefits
  • Health Benefits: Options for medical coverage through UnitedHealthcare, and Dental and Vision coverage through Principal
  • Financial Security: Contribute to 401(k) plan for retirement with the potential agency contribution via year-end profit sharing
  • Time Off: Enjoy 15 vacation days, with an extra day off on your birthday month
  • Holiday Closure: Agency closed between Christmas and New Years for a well-deserved break, as well as 10 other holidays throughout the calendar year
  • Summer Flexibility: Summer Fridays offer shorter work hours from Memorial Day to Labor Day
  • Family Support: Benefit from 12 weeks of paid parental leave and formal policies to support working parents
  • Phone Expenses: Receive cellphone reimbursement
  • Technology: Company provided laptop and accessories, along with IT support
  • Bonuses: Potential for discretionary end-of-year bonuses
  • Agency Bonding: Engage in happy hours and our annual agency-wide offsite for camaraderie and celebration
  • Emphasis on DEI: A variety of specialized employee resource groups, DEI programming and other initiatives

Nike Communications, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Nike Communications, Inc. is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities.
#LI-Hybrid
 

Skills Required

  • Minimum 4 years of full-time experience in public relations and media relations in the luxury and/or lifestyle space
  • Experience managing day-to-day client communications, leading meetings, and answering client questions
  • Experience mentoring and developing junior staff members
  • Proven track record of delivering high-quality stories and securing feature coverage across media platforms
  • Comprehensive understanding of print, online, broadcast, and new-media channels, including podcasts
  • Ability to build and maintain relationships with top media outlets
  • Willingness and flexibility to travel for work-related events or meetings
  • Commitment to diversity, equity, and inclusion, with cultural competency and ability to work with diverse backgrounds
  • Adaptability and resilience in a dynamic workplace
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The Company
HQ: New York, New York
874 Employees
Year Founded: 1984

What We Do

We are a creative communications agency specializing in the marketing of luxury and prestige brands. From high-level feature stories in influential media to innovative programs, partnerships and events that drive conversation online, we devise clever strategies and create inspired content to reach the right audiences and build brands.

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